Medical Secretary Assistant

2 weeks ago


Tewkesbury, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

Job summary

We have an exciting opportunity for a part-time Medical Secretary Assistant post at Avon House, Tewkesbury. There are 2 Consultants in the Later Life team and the post entails supporting the Medical Secretary in providing a full secretarial service. The working hours are Monday, Tuesday and Wednesday .

You will ideally have secretarial experience and be accustomed to working in a high pressured yet friendly environment.

As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills.

You will work as part of a committed supportive team and be able to deal confidently and professionally with colleagues, GP surgeries and patients, maintaining confidentiality at all times.

Main duties of the job

You should have a friendly, positive, problem solving approach, be self-motivated, willing to learn and enjoy using your own initiative, within the remit of the post. You will need to be an excellent team player with the ability to adapt to various tasks according to service needs. As well as good verbal, written and numerical skills, you must be able to prioritise and organise your own workload well, and be able to work effectively and efficiently.

You will be skilled in IT applications; including, Microsoft Outlook, Word and Excel and have excellent interpersonal and strong communications skills. You should be able to adapt to a busy changing environment and be able to work with people under pressure.

This post requires the post holder to be able to undertake all statutory and mandatory trainingand post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views ( It was great to see from the results that colleagues are saying that:

believe they are making a positive difference to patients/service users; would recommend the organisation as a place to work; agree that care of patients and service users is the organisations priority; would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Job description

Job responsibilities

To work in close liaison with the PA/Medical Secretary to the Later Life CommunityMental Health Consultant Team to provide a full confidential, administrative and secretarial service. To communicate effectively to ensure the smooth running of the service and patient care pathway. To project the professional image of the business through demonstrating excellent customer care in all activities. To adopt a constantly flexible approach to ensure that all Consultant team objectives are completed efficiently and within given timescales. To maintain confidentiality at all times. Person Specification

Other requirements

Essential

Ability to travel around the locality as requested, independently and efficiently. Able to attend and participate in all mandatory and statutory training events

QUALIFICATIONS

Essential

GCSE level education or equivalent (Literacy & Numeracy) OCR/RSA III, QCF/NVQ Level 2 Business Administration or equivalent.

Desirable

Shorthand or minute taking NVQ Level 3 in Admin or equivalent

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

Proven experience of unsupervised administrative work in a busy office environment Previous experience of using software packages such as Microsoft Office Word, Excel, PowerPoint, Outlook Experience of using appropriate systems to collect, collate and report data in an accurate format (Microsoft Excel, Word, Powerpoint) Experience of Data Inputting and Retrieval Use of transcription machines for typing of dictation Experience of maintaining a comprehensive computerised filing system Arrange and co-ordinate meetings and distribution of papers. Accurate Message taking.

Desirable

Agenda, minute taking experience

Personal Skills Abilites and Attributes

Essential

Proactive approach - able to work on own initiative Ability to work effectively both autonomously and as part of a team Willingness to learn new skills and embrace modernisation Excellent interpersonal and communication skills

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