Vehicle Personalisation Strategy Analyst
2 weeks ago
JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better.
The Opportunity
Vehicle Personalisation (VP) encompasses a range of specialist revenue streams catering to our most discerning customers, providing bespoke individual vehicles, limited editions, and premium exterior coatings.
This exciting new role will be part of a growing and fast paced team, whose primary objective is to develop a world leading and profitable strategy across vehicle personalisation for all our brands.
The successful candidate will deliver real impact to both the customer and to JLR through defining clear proposals for delivery by programme management and measuring current business performance to propose improvements, with a clear focus on optimising value for the customer and for the business. The candidate will be able to develop new processes and analyse data to bring structure, insights, and recommendations to the strategy development. They will be analytical, data-driven, with a level of financial awareness, and strong stakeholder management skills, alongside a drive for continuous improvement.
They’ll have the opportunity to help define VP future products and business direction as well as a level of responsibility, autonomy, and exposure to senior leadership. They’ll get an insight into the VP business, how it operates, makes decisions, and interacts with the core Jaguar Land Rover business as well as an opportunity to make a positive contribution to the JLR business.
WHAT TO EXPECT
The Strategy Analyst is responsible for:
Understanding the market, competitor, and customer landscape to support development of the strategy and ensure we are world class in our customer offer and experience Providing data and insights to support continual development of our whole life plan for every brand, working with all strategy teams to ensure enterprise wide planning Coordinating a portfolio of study projects from concept through to cycle plan approval to maximise the value of the customer offering Working with a cross functional team to scope the appropriate programme content to meet customer, technical, attribute, and financial requirements, ensuring we have appropriate resource, funding, and application plans Developing new processes and inputting into the improvement of existing processes to ensure robust, documented and successful delivery of the business unit strategy Supporting the Vehicle Personalisation Strategy Managers as requiredKey Interactions
This role is a significantly cross functional role which interacts with an enterprise wide list of stakeholders. The Key relationships are:
Commercial – House of Brands & VIP Client Liaison
WHAT YOU WILL NEED
Essential:
Personal Profile
Someone who supports team unity, who actively develops and empowers other team members Someone with integrity & empathy who holds the customer experience above all else, even when it is challenged Someone who embraces a growth mindset; resilient and enthusiastic who responds constructively to new ideas and inputs Someone who understands their impact, who can work independently, is motivated by results, demonstrates tenacity, drive and perseverance with the ability to deliver solutions in a complex, highly demanding environment A good communicator with the ability to communicate complex ideas.-
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