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Structured Education AdministratorBand 3

4 months ago


Bournemouth, United Kingdom University Hospitals Dorset Full time

Job overview

Are you searching for a rewarding new role that enables you to help people? Join our Diabetes and Endocrine Department as an administrator, and be committed to supporting our patients across Dorset.We’re looking for someone with excellent communication and IT skills both written and verbal. You’ll help to collate relevant data that underpins how valuable the BERTIE program is for people living with Type 1 Diabetes and ensure that the Trust continues to meet QISMET accreditation.Why join #TeamUHD? Enhanced annual leaveEnrolment into our generous NHS pension schemeNHS discounts at thousands of retailersAccess to health and well-being servicesTraining and development opportunitiesWork with a friendly, supportive team To find out more about the role or person specification please see the supporting documents.Base Location: Bournemouth HospitalInterview Date: TBC Main duties of the job Ensure the BERTIE Evaluation data is up to date – this allows the Trust to maintain QISMET registration as an accredited programme.Ensure administrative processes are replaced with accurate electronic processesDevelop links with Primary Care GP Practices to create a universal system of recording patients that have completed BERTIE course.Estimate the number of patients Type 1 Diabetes currently registered with University Hospitals Dorset NHS FT who have completed Type 1Diabetes educational coursesAssist with QISMET revalidation work activities Working for our organisation Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Any other changes unrelated to this post, will be handled in line with Trust/National terms and conditions. Detailed job description and main responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. Person specification Qualifications Essential criteria Good general education (e.g. GCSE English and Maths AC)Business Administration qualification or equivalent experienceExperience of working with MS Office package (e.g. Outlook, Excel, Word, Powerpoint)Outlook, Excel, Word, Powerpoint) Experience of working autonomously/able to use own initiative Desirable criteria Experience of Trust IT systems Technical Skills Essential criteria Excellent communication skills (e.g. written, verbal, in person)Excellent customer care focusAbility to multitask and meet tight deadlines Desirable criteria Experience of working in a healthcare administration environment Knowledge Essential criteria Clear understanding of confidentialityUnderstanding and ability to undertake office/administrative processes Desirable criteria Customer service qualification Personal Attributes Essential criteria Approachable Desirable criteria Problem solving mind-set