Freedom to Speak Up Guardian
4 weeks ago
Job summary
We are looking for an exceptional Freedom to Speak Up (FTSU) Guardian to work alongside our Lead FTSU Guardian to ensure our colleagues voices are heard, listened to and responded to.
The Freedom to Speak Up Guardian role has been developed in support of the requirements in the Sir Robert Francis Speak Up Report to enable staff at North West Anglia NHS Foundation Trust (NWAngliaFT) to have a dedicated 'go to' role for when staff need to speak up and when other avenues are not suitable.
This is a great opportunity for a motivated, driven and enthusiastic individual who has a passion for supporting staff to speak up. The Guardian role helps to protect patient safety and quality of care, improves the working lives of our colleagues and promotes learning and improvement.
Main duties of the job
This post holder will operate independently, impartially and objectively alongside the Lead Freedom to Speak Up Guardian to support transparency and actively engage and enable all staff to speak up.
They will offer confidential support and advice to individuals raising issues or concerns of any nature, which may include highly complex and sensitive information. Building rapport will be key to ensuring that the person raising concerns is provided with regular updates, investigations are progressed, and recommendations are implemented. The post holder will also be responsible for escalation of issues as appropriate and challenging areas of ongoing concern.
The post holder will support and contribute to the regional and national FTSU Guardian networks, comply with National Guardian Office guidance.
As a highly visible individual, the postholder will spend the majority of their time with 'front line' staff, providing expertise in fostering a psychologically safe culture which supports and encourages staff to speak up about anything which gets in the way of doing a great job, whether that be a concern or idea for improvement in ways of working or behaviour.
The FTSU Guardian will work alongside the FTSU Champions, advising onmanagement of cases, supporting their role and developing training specific to theirneeds.
About us
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff); Membership of the NHS Pension Scheme: Flexible working opportunities; Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays; Opportunities for career development and training to help you progress in your role; Wellbeing support and activities to promote a healthy work environment; Access to our in-house physiotherapy service; On-site canteens offering subsidised meals; Subsidised staff parking (currently free); Free Stagecoach Bus Travel to and from work within Cambridgeshire and PeterboroughWe strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Job description
Job responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Person Specification
Education
Essential
Educated to degree level or equivalent experience Evidence of continuing professional development
Desirable
Leadership qualification Coaching and/or mediation qualification
Experience
Essential
Significant experience of managing complex concerns and issues in a management, clinical or professional role Experience of working in a complex organisation Highly developed in dealing with and speaking up in difficult situations with a track record of supporting and listening to staff Experience of facilitating conversations between staff and managers
Desirable
Demonstrable experience of providing mediation in complex and emotive situations Experienced in establishing what went wrong to extract learning opportunities Experience of working in the NHS
Knowledge
Essential
Aware of and understands Trust policies as well as local and national NHS initiatives Comprehensive knowledge and understanding of Freedom to Speak Up issues and implications Knowledge of safeguarding principles and practice Knowledge and understanding of the principles of confidentiality and the Data Protection Act Ability to develop reputation and networks with pace, honesty and authenticity
Skills
Essential
Excellent written and verbal communication including influencing and negotiating skills Is able to share difficult messages in a relevant manner Ability to turn 'speak up' scenarios into learning opportunities Able to develop written/podcast/verbal presentations and material to support learning and training Able to maintain confidentiality Able to show and demonstrate an empathetic approach The ability to remain non-judgemental when presented with information and to be seen as impartial and independent Able to build trust and rapport with pace and authenticity Highly developed negotiating and influencing skills with the ability to overcome barriers to understanding to achieve acceptance and agreement Commitment to creating an open and transparent organisational culture and breaking down traditional barriers which affect the raising of concerns Ability to provide honest, timely and values-based feedback to people at all levels of the Trust, irrespective of their position Ability to design, facilitate and evaluate training packages for a range of audiences Ability to analyse and interpret both data and situations Ability to set boundaries, be concise, synthesise and present information Excellent organisational skills with the ability to work on their own initiative, prioritise and work to tight deadlines Resilient and adaptive to changing pace and priorities for work and delivery Able to meet in a variety of venues on and off campus and able to work unsocial hours, if required Able to use phone for periods of time Good IT skills using MS Office
Other
Essential
Ability to work autonomously and as part of a team Ability to manage exposure to distressing and emotive situations and disclosures Be responsive and resilient and calm under pressure Commitment to achieving objectives of Freedom to Speak Up with strong motivation to work within the field Confident and able to inspire confidence in others Enthusiastic and self-motivated, flexible and creative Able to demonstrate behaviours consistent with the Trust Values and Behaviours Be prepared to work across sites as and when required-
Freedom to Speak Up Guardian
1 week ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for an exceptional Freedom to Speak Up (FTSU) Guardian to work alongside our Lead FTSU Guardian to ensure our colleagues voices are heard, listened to and responded to. The Freedom to Speak Up Guardian role has been developed in support of the requirements in the Sir Robert Francis Speak Up Report to enable staff at North West Anglia NHS...
-
Company Secretary
1 month ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeAre you looking for fresh challenge in a complex and fast paced environment? As an engaging corporate governance specialist you will have experience and knowledge to take on a wide range of responsibilities, including advising the Trust's Board of Directors and the Council of Governors. Working closely with the Chief Executive and the Chairman you will be...
-
Msk Clinician
1 week ago
Peterborough, United Kingdom Vita Health Group Full timeJob Introduction Are you ready to embark on an incredible full time career opportunity with Vita Health Group? Are you an experienced MSK Clinician who has a strong passion for providing outstanding patient care? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for...
-
Experienced Lettings Negotiator
1 week ago
Peterborough, United Kingdom Freedom Homes Ltd Full time£30,000 - £35,000 On Target Earnings Working Hours: Full Time Monday to Friday Saturday Availability (with a day-off in lieu during the week) Must be comfortable with dogs. Do you thrive on the satisfaction of closing deals? Are you passionate about excelling in your role? Freedom Homes is looking for an _**experienced Lettings Negotiator **_to join...
-
Boiler Wire Up Electrician
1 month ago
Peterborough, United Kingdom Rubix Personnel Limited Full time**WANTED! Boiler Wire Up Electrician** **Peterborough, Cambridgeshire** Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Ideally you will have; 3 years experience as a Heating Electrician...
-
Interior Designer
2 weeks ago
Peterborough, United Kingdom The One Group Full timeWow, what a role and opportunity to be the Interior Designer on some exciting projects for commercial spaces across the UK. Having won some well known contracts you will have the creative freedom to design some wonderful spaces with a incredibly supportiveand inclusive team. I have placed with this company in the past, 18 months later she is still loving...
-
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeLocation Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills click apply for...
-
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeLocation Hampton, PeterboroughWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back in the week....
-
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeLocation - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 19:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty...
-
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeLocation Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of...
-
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeLocation Hampton, PeterboroughFind out more about this role by reading the information below, then apply to be considered. Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back in the week. Required skills: -fluent in...
-
Customer Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.Contract – 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service...
-
Customer Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Pay - £15 per hour, after 3 months goes up to £17.Contract - 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Experience with Microsoft...
-
Customer Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.Contract – 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service...
-
Customer Service Desk
3 days ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd Full time €15Location Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 18:00 maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of...
-
Customer Service Desk
3 days ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd Full time €15Location Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 18:00 maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of...
-
Hungarian and English speaking Service Desk
3 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.Contract – 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service...
-
Hungarian and English speaking Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Pay - £15 per hour, after 3 months goes up to £17.Contract - 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Experience with Microsoft...
-
Hungarian and English speaking Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.Contract – 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service...
-
Hungarian and English speaking Service Desk
2 weeks ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd. Full time €15Location – Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.Contract – 3 months with potential extensions 5 hours a day, between 06:00 and 18:00 – maximum of 2 weekends a month, get the days back in the week. fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service...
