Senior Technical Infrastructure Program Manager

7 months ago


London, United Kingdom Amazon Data Services UK Limited - E17 Full time
Amazon’s network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. As our regions continue to grow, we are looking for a networks-focused Senior Technical Infrastructure Program Manager to execute and deliver our solutions, and help us to continue to build the largest network in the world.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
The ideal candidate will be an experienced Senior Technical Infrastructure Program Manager who will be responsible for leading multiple simultaneous networking programs in a highly cross-functional environment which includes internal customers, network engineering, network deployment and operations teams, as well as external vendors. You must have a proven track record of project completion that is on time and within budget, be able to establish trust with a variety of stakeholders and customers, manage capital budgets, eliminate non-value-add activity and find creative ways to accelerate project delivery.

You will be an exceptional communicator, able to discuss technical concepts, identify project implementation issues and work with highly technical teams to remove barriers to project success. At some point in your career you likely occupied a networking engineering position, so that you have the technical depth to visualise how network solutions fit together, know how to deliver safely into production environments, and are able to command the intellectual respect of the engineers you work with. Experience working with large scale networks and network automation and provisioning systems is a distinct advantage.

As well as your technical capability in program management, you will have a strong sense of helping people succeed together with friendliness, respect and integrity, while dealing with ambiguity with grace and maturity. And, of course, you will always be focused on delivering the best outcomes for your customers, helping Amazon's mission to be Earth's most customer-centric company.

This role will own end-to-end delivery of a large, and ambiguous program to deliver networking capabilities for our partners. You will lead a matrix team, across multiple organizations and executives, to plan, design, present, and implement these solutions. This is a high visibility, and high impact role.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

* Bachelor Degree in Computer Science or relevant degree/experience
* Extensive combined network engineering and program management experience
* Able to be strategic, but also able to drive tactics and execution; willing to get your hands dirty and get the job done

PREFERRED QUALIFICATIONS

* Experience leading in the delivery of large, complex, technical programs
* Deep expertise of networking technologies and data centres
* Exceptional communication abilities with technical and non-technical audiences, both verbal and written, including long-form business writing on complex topics
* Must be able to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members
* Significant project management experience including the following disciplines: scope, scheduling, budget, quality, along with risk and critical path management



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