Dispensary Vacancy

Job summary

To be responsible for theprocessing of prescriptions in accordance with practice policy and currentlegislation. In addition, the post holder will be required to support thedispensary manager in ensuring a high-level of service is delivered at alltimes whilst supporting the multi-disciplinary team in line with the strategic objectivesof the practice.

Main duties of the job

Thefollowing are the core responsibilities of the dispenser. There may be, onoccasion, a requirement to carry out other tasks; this will be dependent uponfactors such as workload and staffing levels:

Tobe responsible for checking all medicines dispensed, ensuring there are nodiscrepancies

Dispensingmedicines to the entitled population safely and accurately

Collectingprescription charges in accordance with dispensary protocol

Maintainingstock levels within the dispensary, liaising with the dispensary manager tofacilitate reordering

Receivingand storing supplies in accordance with current policy, ensuring the cold chainis maintained where applicable

Ensuringcontrolled drugs are dispensed in accordance with practice policy

Ensuringsafe disposal of returned and/or out of date medicines

Ensuringall repeat prescriptions are processed within a 72-hour timeframe

Providingpatients with advice regarding all prescription matters

Processingprescription requests via email, phone, face-to-face and online

ProcessingDossett/MDS boxes

Assistingwith preparation of monthly returns if required

Maintaininga clean and safe working environment at all times

Partakein audit as directed by the audit lead

Provideguidance for trainee dispensary staff and students as necessary

Remaincurrent with the latest guidance ensuring the dispensary conforms to NICE, CQC,etc. guidance

About us

Elmham GroupPractices is a rural General Medical Surgery with just under 14,000 patientsacross three sites Elmham, Swanton Morley and Toftwood with 4 Partners, SeniorManagement Team, a fantastic Clinical Team all well supported by our widerAdministrative & Secretarial Team, including our Dispensary Team. Each siteis located in a rural village setting, with our Elmham location set in glorioussurrounding countryside of North Elmham. Everyone within our surgerycontributes to delivering a high standard of care in delivering services to ourpatients. We have a Good CQC rating with excellent feedback.

Job description

Job responsibilities

We are currently lookingfor an enthusiastic, self-motivated individual to join our Dispensary team.

We requirea Dispenser to work in our Dispensary at Elmham & Swanton Morley Surgeryassisting in opening/closing the dispensary, receiving, and preparingprescriptions, prepare medicines for dispensing, checking and issuing stock,preparing remote deliveries, responding to Patient enquiries and adhering tolegislation applied in the management of controlled drugs.

Accuracyand attention to detail is essential and be able to work in a fast-pacedenvironment. Previous experience working in a GP surgery is desirable. Must beflexible to cover holidays and sickness.

DispensaryAssistant Course- Level 2 equivalent to be studied for in own time to secure apermanent position, if not already held.

Person Specification

Qualifications

Essential

QualificationsEssentialDesirable Qualified Dispenser (NVQ Level 2 or equivalent) training will be mandatory if unqualified GCSE (or equivalent) English and Maths at Grade C (4) or above ExperienceEssentialDesirable Experience of working in a dispensary Experience of working in primary care Broad knowledge of general practice Experience working with the general public/patients SkillsEssentialDesirable Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook SystmOne user skills Ability to promote best practice regarding all pharmaceutical matters Effective time management (planning and organising) Capable of managing payments (invoices, cash, etc.) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to effectively manage stock including ordering, rotation, disposal, etc. Personal qualitiesEssentialDesirable Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Other requirementsEssentialDesirable Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Evidence of continuing professional development

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