Quality Advisor

2 days ago

Chippenham, United Kingdom NHS Bath and North East Somerset, Swindon and Wiltshire ICB Full time

Job summary

The role of the Quality Advisor will support the BSW quality team in the commissioning and monitoring of safe and clinically effective healthcare, which provides as good an experience as possible for the local populations and the wider BaNES, Swindon and Wiltshire (BSW) footprint as required. This includes supporting the development and ongoing monitoring of quality standards, metrics and CQUIN schemes. Additionally, the role will help deliver identified quality improvement initiatives within the BaNES, Swindon and Wiltshire localities and wider BSW pathways.

Main duties of the job

To work with the BSW quality team to ensure the Integrated Care Board (ICB)has robust processes and systems to commission for quality and holds providers to account through regular quality monitoring. To include supporting quality oversight and support for primary care.

Have responsibility for quality oversight of key workstreams and pathways in a locality and the wider BSW area, as agreed with the quality lead.

To support the quality team in the annual contractual cycle, including supporting the team in the development and monitoring of provider quality schedules and Commissioning for Quality and Innovation Schemes (CQUIN's).

Attend and contribute to the Clinical Quality Review Meetings and escalate issues accordingly.

About us

BSW ICB is committed to achieving equality of opportunity for all colleagues and for those who access services.

Our vision, the result we want to achieve for local people, informs the present and inspires the action needed to make change happen. It is underpinned by three core principles:

Collective voice - working together as a collaboration and one whole system Healthy communities - empowering people to lead on their health with their families, their communities and health professionals Stories and strengths - holding people's strengths, stories and experiences, and what matters to them at the heart of our system

Developed by colleagues across the organisation, our five core values underpin the way we work and help to guide our actions and the decisions we make for local people and communities.

Our Core Values are:

Caring

Innovation

Inclusive

Accountable

Collaborative

Job description

Job responsibilities

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders across the BSW area. To include close working with the contract and informatics team.

Build relationships with neighbouring ICBs, STP and NHSE to facilitate quality monitoring and improvement.

Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams.

Information Management

Devise and provide improvements to current management information, analysing, reporting, and suggesting procedures to enhance decision making processes.

Ensure timely and accurate information analysis and reporting to management on agreed areas of work.

Set up, maintain & manage the document control management system using M Files to track and store all ICB electronic documents.

Policy and Service Development

Develop policies and procedures in own work function with an impact on the wider organisation, as required.

Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

To liaise with other colleagues to share best practice.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Person Specification

Knowledge, Training and Experience

Essential

Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. Demonstrated experience of working in a healthcare environment Experience in clinical governance, quality assurance and patient safety. Evidence of continued professional development Demonstrated experience of coordinating projects in complex and challenging environments Experience of managing risks and reporting Understanding of the public sector and required duties equality Demonstrated knowledge of the broader health and social care system. Experience and evidence of required IT skills

Communication Skills

Essential

Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence. Skills for nurturing key relationships and maintaining networks.

Analytical, Planning Skills & Autonomy

Essential

Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Experience of setting up and implementing internal processes and procedures Problem solving skills and ability to respond to sudden unexpected demands Attention to detail combined with the ability to extract key messages from complex analysis Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Experience of setting up and implementing internal processes and procedures. Evidence of successfully working to tight deadlines Reliable and manages time to competing priorities Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

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