Commercial Manager

1 month ago


London, United Kingdom Heathrow Full time

Working in Procurement at Heathrow offers a unique environment - from baggage systems and terminal buildings to runways and underground train systems, it’s a city that never sleeps. As well as helping to keep our 24/7 operation running smoothly, your work will support our £multi-million capital investment programmes to deliver transformative improvements. 

You will manage procurement of infrastructure, helping Heathrow get value for money through obtaining contracts for goods, services and works.

You’ll play your part in delivering on our sustainability and decarbonisation objectives, as we work towards net zero in the air and on the ground. Maximising value, minimising risk, revenue generation and improved airport operations are all central to every procurement contract we design. This means collaboration is key. Our team works with 1,500 active suppliers from across 19 countries, 40% of which are SMEs.

The ideal candidate will have a background establishing and collaborating with stakeholders to create procurement strategies. You will have experience working with pre and post contracts strategies in a commercial environment, managing supplier partnerships and working cross-matrix to deliver projects to meet business affordability targets.

Lead and influence the programmes strategic sourcing activities for large value, complex spend areas to ensure they align with the broader business objective and market strategies.  Ensuring innovative delivery through compliance but with a commercial sensible approach with an aim to add value. Constructively challenge business plans and strategy documents to ensure the robustness of the approach that maximises commercial opportunity and mitigates risk.  Collaborate with stakeholders on managing contracts and supplier relationships to maximise commercial and contractual benefits.  Support and maintain all necessary agreed processes for supplier management, claims management, benefits and savings and continuous improvement targets whilst meeting all contract, regulatory, risk-reward and exit strategy requirements.  Improving passenger service with consideration of accessibility, ease of experience and sustainable offerings. Holds or works towards a professional qualification (MRICS, CIPS, APM, CEng or a willingness to commit to pursuing). Demonstrate commercial and contractual experience (pre and post contract essential) Experience in a variety of Procurement and Contracting models, specifically in NEC-based contract environments, using a range of reimbursement models.  Evidence project delivery to meet business affordability targets. Ability to demonstrate relationship building with internal and external stakeholders/suppliers. 

Ideally, you'll also have:

Experience managing teams and motivating staff to deliver to a high level.  Experience in an airport environment.

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