Trustcall (Alert & Response) Technician - Nights
Found in: Talent UK C2 - 2 weeks ago
Title: Trustcall (Alert & Response) Technician - Nights
Contract type: Permanent Full Time
Hours of Work: 36 hours per week
Location: Sale Point, Manchester and within and around the Trafford Borough (Our office in Sale Point, Manchester will be relocating to Old Trafford by June 2024)
Salary: Starting at £26,044 per annum plus an additional 20% enhancement for weekday night shifts and 50% for weekend night shifts
Closing date for completed applications: 5th May 2024
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
If you are a caring individual and have a passion for supporting the most vulnerable in society, apply today to join L&Q Living.
L&Q Living currently have an opportunity for a Trustcall (Alert & Response) Technician to join our Trustcall team.
The Trustcall service aims to give customers and their families’ peace of mind through the knowledge there is always help available at the press of a button. The team provides, alarm call handling, telecare equipment, CCTV and out of hours repairs call handling.
As a Trustcall (Alert & Response) Technician you will be responsible for:
An awareness of issues and barriers older and vulnerable customers face Ability to identify the needs of others and provide support and guidance Excellent communication and interpersonal skills with the ability to make people feel at ease Full driving licenseAs a requirement of the role you will be working night shifts (9 hours per shift, 4 days per week) on a rota basis Monday to Sunday (including Bank Holidays).
As the ideal candidate, you will be someone who shares our values:
People - We care about the happiness and wellbeing of our customers and employees
Passion - We approach everything with energy, determination and enthusiasm.
Inclusion - We draw strength from our differences and work collaboratively.
Responsibility - We own problems and deliver effective, lasting solutions.
Impact - We measure what we do by the difference we make.
Why work for L&Q?
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