Digital Distribution Relationship Manager

2 weeks ago

London, United Kingdom CFC Full time

Digital Distribution Relationship Manager

We have an exciting new opportunity for someone to join CFC’s Platform Division - a new and growing global business unit. They are a dynamic and hugely aspiring team focused on executing our digital distribution strategy, and are the cornerstone to us achieving our digital trading ambitions. This role presents an excellent opportunity for individuals with prior exposure to digital insurance distribution who are looking to advance their career in a dynamic and rapidly evolving industry.As a digital relationship manager, you will play an integral role within this cross functional team. supporting the management and development of relationships with our digital trading partners. Working closely with the digital development manager, you will contribute to enhancing our online presence and increasing business acquisition through digital channels. Department Products & Operations Employment Type Permanent - Full Time Location London Workplace type Hybrid Reporting To Charlie Murray

About the role

Assist in nurturing and maintaining relationships with our digital partners and platforms throughout the lifecycle of engagement. Conduct regular assessments with partners to assess engagement levels and broker experience. Collaborate with partners to enhance product placement and positioning to drive better results.  Proactively address partner concerns and resolve any issues or challenges that may arise.  Work with our data analyst in assessing partner performance data to improve the volume and quality of business flowing to CFC through digital distribution channels. Prepare regular reports of progress to internal and external stakeholders using performance metrics. Gaining an in-depth understanding of the digital insurance distribution landscape and market.

About you

The ideal candidate will previous relationship management experience in insurance and an understanding of the digital distribution landscape. To ensure we are providing the best service possible to our brokers, you will have a strong track record of managing relationships and improving partner performance. 

Stakeholder management is crucial to this role, and you will be comfortable working and developing relationships with a wide range of stakeholder groups both internally and externally. The ability to grasp new systems ,concepts and processes quickly will be key, as you will need to learn basic technical skills in connecting to APIs to confidently discuss technical terms. 

We are looking for driven, self-starters with a strong work ethic, who can contribute to a fast-paced working environment whilst keeping an excellent attention to detail. You will be expected to work at a high pace and intensity that underpins the successful framework of the CFC business to support our ambitious growth plans.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.

Headquartered in London with offices in New York, Austin, Brussels and Brisbane, CFC has over 800 staff and is trusted by more than 100,000 businesses across 90 countries.

At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.

CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.

Our Hiring Process

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

Stage 1:

Applied

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

Stage 1:

Applied

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

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