Claims Technician

1 month ago


Glasgow, United Kingdom Pro Insurance Solutions Ltd Full time

The Vacancy

Pro Insurance currently has a new opportunity for a Complex Claims Technician to join our Complex Claims Team.

Pro currently operates a hybrid working model and the majority of this role will be working from home with travel to one of our EL/PL hubs in Glasgow, Liverpool or Horsham once a week and other locations as and when required.

Purpose of Role:

  • Reporting to the Claims Manager, the Claims Technician will handle a caseload of asbestos-related disease and other respiratory claims, to include the following:-
    • Mesothelioma
    • Lung Cancer
    • Asbestosis
    • Diffuse Pleural Thickening
    • Other respiratory claims
  • Managing all diaries and post within the agreed SLAs
  • Liaising with solicitors and brokers
  • Developing effective business relationships internally and externally
  • Maintain accurate records for auditing and regulatory purposes
  • Identifying potential fraud
  • Proactively support the team in their achievements and overall business objectives
  • Provide technical advice and guidance to external clients
  • Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
  • Contribute to projects relevant to the sub vertical 
  • Strengthen Client Relationships
  • Represent Pro in a Professional manner to both peer and potential marketplace acquaintances 

 

Knowledge and Skills required :

  • Good background in EL/PL disease claims including: Lung Cancer, Mesothelioma, and other asbestos-related claims  
  • Ability to work towards Service Level Agreements
  • Effective communication and key stakeholder relationship management skills
  • Knowledge of claims handling and impacting legislation in respect of asbestos-related disease claims
  • Claims Handling Authority/Licence appropriate to the work type
  • Adaptable to change
  • Strong relationship building skills and a professional and approachable manner
  • Coaching/Mentoring skills

 



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