Casual Restaurant Supervisor

3 months ago


London, United Kingdom Eram Talent Full time

At Eram Talent, we are currently seeking a dynamic and experienced Casual Restaurant Supervisor to join our team in Saudi Arabia. As a Casual Restaurant Supervisor, you will play a crucial role in ensuring the smooth operation of our client's restaurant and delivering an exceptional dining experience to our guests.

Responsibilities:

  • Supervise and lead the restaurant staff during casual dining shifts
  • Ensure adherence to restaurant policies and procedures
  • Train and develop staff members to deliver outstanding customer service
  • Oversee day-to-day operations, including opening/closing procedures and shift changes
  • Maintain a clean and organized dining area, including regular inspections
  • Handle customer inquiries, complaints, and feedback in a professional manner
  • Collaborate with the kitchen team to ensure timely and accurate food preparation
  • Monitor inventory levels and place orders as needed
  • Handle cash transactions and perform cash register reconciliations
  • Comply with health and safety regulations and guidelines

Requirements

  • Minimum 2 years of experience in a supervisory role in the food and beverage industry
  • Excellent leadership and communication skills
  • Strong customer service orientation and ability to handle customer inquiries and complaints
  • Knowledge of casual dining operations and service standards
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Familiarity with POS systems and cash handling
  • Attention to detail and strong organizational skills
  • Flexible schedule, including evening, weekend, and holiday availability
  • Fluency in English is required, Arabic language skills are a plus
  • High school diploma or equivalent; degree in hospitality or related field is a plus

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