Bid Support Analyst

2 weeks ago

London, United Kingdom Civica UK Ltd Full time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Bid Portal and Inbox Admin

Managing procurement portals and bid inboxes:

Proactively managing procurement portal communications
Identifying inbound portal and framework opportunities by monitoring bid inboxes
Distributing tender opportunities from portals and frameworks to the correct sales executive for qualification

Bid Collateral Management

Support the bid managers through the management of proactive review and maintenance of the bid collateral areas. This will include:

Establishing content owners and reviewers
Establishing review cycles for bid content
Monitoring the usage of content with a view to prioritizing maintenance effort
Sending reminders, and tracking update activity
Reporting on collateral update performance and making proactive recommendations to help prioritize update effort

Standard Bid Responses

Support the bid managers by completing boilerplate bid responses relating to Civica company information and certifications.

Bid Review

Support the bid managers through contributing to white level review of the bid deliverables. This will include reviewing documents for grammar, syntax, layout and semantics.

Bid Portal and Inbox Admin

· Ensure Civica registered on all required framework portals, with appropriate company registration information.

· Ensure Civica registered for notification of all relevant opportunities, by updating CPV codes on portals or similar mechanisms.

· Assess, prioritise and triage all incoming notifications of opportunities.

· Triage and distribute opportunities (including downloading documents) to appropriate sales executive.

· Meet with sales executives weekly to review opportunities and identify improvements to triage.

· Proactively manage portal information and cascade to the relevant Civica teams. This includes time critical items such as responses to clarification questions for tenders.

· Filter and delete emails containing unsolicited marketing or duplicate notices.

· Handle junk and malicious emails responsibly, adhering to Civica’s ISO27001 accredited information Security Policy.

· Maintain file structures in mailboxes to ensure visibility and appropriate archiving.

Bid Collateral

Create and manage a register of bid collateral owners
Establish review cycles for bid collateral
Monitor the usage of content within bids with a view to prioritizing maintenance effort
Send collateral review reminders, and track to completion
Provide management reports on collateral usage and collateral updates

Standard Bid Responses

Support the bid managers by completing boilerplate bid responses relating to Civica company information and certifications.

Bid Review

Support the bid managers through contributing to white level review of the bid deliverables. This will include reviewing documents for grammar, syntax, layout and semantics.

Requirements