F&B Attendant

2 months ago

London, United Kingdom Royal Lancaster London Full time

Join the team that Always Cares



 



Are you the type of person that
gets out of bed on the right side every day? If so, we would like you to come
and join us as a Food
& Beverage Attendant at
the Royal Lancaster London, where we encourage your personal development and
growth. We are located next to Lancaster Gate tube
station, and a short distance from Paddington, Bayswater and Marble Arch
stations.



 



Some of our fabulous
benefits you will enjoy as a Food
& Beverage Attendant are:



 



Salary - £24,271.10
+ service charge



·        
Pension scheme with
company contributions



·        
50% discount in all
our restaurants and Spa’s across our properties



·        
Team member and
Friends & Family rates across our properties



·        
Extensive discounts on
our benefits platform



·        
Access to private
medical insurance



·        
Support through development plans, apprenticeships and world-class
management development programmes including educational sponsorship to be the
best you can be



·        
Interest free season
ticket loan



·        
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing



·        
Bike to work scheme



·        
Recommend a Friend
incentive



·        
Complimentary laundry



·        
Free meals on duty



·        
Opportunity to join our taskforces to contribute to the business
focuses, community and environment



·        
Employee recognition schemes and Social Committee
events including gala dinners and much more



 



We are currently looking for a passionate Food & Beverage Attendant, to join
our Food and Beverage department on a permanent basis, with
an immediate start to join us in consistently delivering memorable moments and
five star service to our guests and each other. It is important to us that
everyone in the team brings positive energy to support our happy and fun
environment, as we strive to build a community of diverse backgrounds and life
experiences, where we care about careers and not just jobs.



 



As a Food & Beverage
Attendant, your main duties and expectations for the role will include:



·        
Welcomes
guests as they enter the outlets (the “arrival experience”) with a smile and a
clear Good morning/evening/afternoon.



·        
Escorts
guests to the table, presents menu, shows buffet, describes specials, and
beverage list, and uses available knowledge to exceed guests’ expectations.



·        
Ensures
every guest receives exceptional service of food & beverage according to
the company policy, SOPs and AA and LQA standards from him/herself as well as
other colleagues.



·        
Assists
in opening and procedures in the outlets.



·        
Assists
with clearing, re-setting tables, taking orders, serving food and drinks,
polishing, equipment, and maintaining the buffet, following departmental
standards.



 



You will be required to work 40 hours per week, on a shift rota.



 



We are …



·        
Best
Employer for 2021 at Springboard’s Excellence Awards



·        
One of
the happiest hotels in London



·        
Earth
Check Silver Certified 2023



·        
2
rosettes



·        
Hoteliers’
Charter Approved



·        
Preferred
Hotels & Resorts member



 



We are more concerned with what’s in the glass, not whether its’
half full or empty, so if you feel this Food
& Beverage Attendant role is for you, come and pour some happiness into
yours by joining our award winning family today



 



All applicants must be legally eligible to work in the UK

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