Medical Secretary

Found in: Talent UK C2 - 2 weeks ago


Stockport, United Kingdom Bramhall & Shaw Heath Medical Group Full time

Job summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the completion of medical referrals both dictation and paper based. The processing of information, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Processing patient referrals using the electronic referral service (ERS).

Main duties of the job

The following are the core responsibilities of the Medical Secretary.

There may be on occasion, a requirement to carry out other tasks; this will depend on factors such as workload and staffing levels:

Type accurate referral letters and reports using audio and copy typing for all members of the medical team.

Liaise with external agencies such as hospitals and community services, and ensure referrals are processed efficiently.

Input data into the patients healthcare records as necessary.

Process referrals using the electronic referral system (ERS).

Read code data on Emis.

Answer incoming phone calls. Transfer calls or deal with the callers requests appropriately.

Carry out system searches, where neccessary.

Support all clinical staff with general administrative tasks.

To process online queries and e-consultation requests.

This List is not exhaustive.

About us

We are a large friendly teaching GP practice with over 14,000 patients and a team of enthusiastic, multi-disciplinary and friendly staff. We are looking for a Medical Secretary with initiative, a strong drive to get things done and above all a Team player.

We are looking for someone with excellent communication skills, a compassionate and friendly nature, and an aptitude for great customer service. You will have the ability to work in a demanding environment and be committed to offering the best possible care to patients and excellent support to our clinical team.

This is an exciting time to be joining the practice as it undertakes numerous changes to ensure we are the best that we can possibly be for our patients and staff alike.

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Manage all enquires in an effective manner

Process calling letters as requested

Input data into the patients healthcare records as necessary

Process referrals using the electronic referral system (ERS)

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Manage all administrative queries as necessary

Carry out system searches as requested

Support all clinical staff with general administrative tasks as requested

In addition to the primary responsibilities, the medical secretary may be requested to:

Produce meeting agendas and record the minutes of meetings

Support reception / administrative staff, providing cover during staff absences

Complete opening and closing procedures in accordance with the duty rota - where neccessary

Person Specification

Experience

Essential

Experience of working with the general public Experience of administrative duties Experience of working in a health care setting as a medical secretary

Desirable

Experience of working in primary care Experience of working in a GP practice Experience of working with Emis system Experience of working with electronic dictation software

Qualifications

Essential

Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Desirable

  • Stockport, United Kingdom Ellesmere Medical Centre Full time

    Successful, growing medical practice requires a highly organised individual with a strong interest in IT, to manage all clinical correspondence and referrals, and to develop computer systems to improve efficiency. Medical Secretarial experience and developed IT skills essential. Knowledge of EMIS and DOCMAN preferred. **Job Type**: Part-time Part-time...

  • Medical Secretary

    5 days ago


    Stockport, United Kingdom Cheadle Medical Practice Full time

    We are looking for an engaged, positive, friendly, hard-working and resilient individual to join our reception team at Cheadle Medical Practice. It's an incredibly busy time in General Practice - patient expectations are higher than ever, so we need someone who can work at a fast pace while delivering excellent customer service. Hours: 27 to 35 per...

  • Medical Secretary

    5 days ago


    Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

    We are seeking a highly motivated individual to join the Specialist Services Administration Team at Woodbank. The individual will be required to provide comprehensive secretarial and administrative support, ensuring work is produced effectively and efficiently in accordance with Trust policies and procedures, whilst maintaining consistently high standards at...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To provide an effective and efficient Senior Medical Secretary service to named Consultants within the Diabetes and Endocrine services. To provide support for the team of Medical Secretaries in order to meet trust targets.


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    We are looking to recruit to enthusiastic and organised Support Secretaries to work within the Paediatric Department at Stepping Hill Hospital. The role will support the Women and Children Directorate to ensure typing cover is available and to cover for shortages and peaks in demand across the departments and will also support the Senior Medical secretaries...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To provide an effective and efficient Senior Medical Secretary for Hematology role to named Consultants within the service with a flexible approach to support other specialties.


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To provide an effective and efficient Senior Medical Secretary role to named Consultants within the Oncology service with a flexible approach to support other specialities.


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    Main Duties and Responsibilities Responsible for typing and processing of all work generated by the consultants and their junior medical team, adhering to appropriate deadlines. Supervise workload of the senior and support medical secretaries. Responsible for the opening and sorting of mail as required. Obtaining patient records from the Medical Records...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** 35.00 HOURS A WEEK To provide an effective and efficient Senior Medical Secretary role to named Consultants within the Paediatric Department.

  • Medical Secretary

    3 days ago


    Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

    We are seeking a highly motivated individual to join the Specialist Services Administration Team at Woodbank. The individual will be required to provide comprehensive secretarial and administrative support, ensuring work is produced effectively and efficiently in accordance with Trust policies and procedures, whilst maintaining consistently high standards at...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To provide a comprehensive and effective secretarial, waiting list and administrative service to a Consultant(s) and their medical team. To administrate waiting lists and organise patient admissions and pre-operative appointments. To undertake the audio-typing of clinical and non-clinical correspondence within their specialty area. The post-holder will be...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service. This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service. This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service. This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide...


  • Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

    We are seeking to recruit an Administration Assistant to work as part of our busy multi-disciplinary Drug and Alcohol Service to offer secretarial, administrative and organisational support. The post also involves cover for a very busy reception. To offer secretarial, administrative and organisational support to the multi-disciplinary Drug and Alcohol...