Assistant Counter Manager

2 months ago

Cheadle, United Kingdom Skin + Me Full time

Skin + Me is a mission driven start-up with seriously big skin goals.

If you have a sales-driven mindset, a proven ability to create an exceptional customer experience, and want to be part of an exciting new launch - look no further

As an Assistant Counter Manager on our Skin + Me Counter in John Lewis Cheadle you’ll be responsible for the achievement of all retail objectives in store. You will lead your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience at all times. 

In return, you’ll enjoy a package that includes a competitive salary and commission structure, highly discounted Skin + Me products, exclusive training opportunities, mental health and wellbeing support, and so much more

What you’ll do:

  • Manage a team of In Store Skincare Specialists by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained
  • Be responsible for achieving and exceeding in store sales targets agreed with the National Field Sales & Education Manager through delegating to Skincare Specialists and leading by example with customers
  • Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
  • Working with the Field Sales & Education team and the Skincare Specialists you will create innovative ways to improve customer experience and achieve sales targets. Including hosting events, new product launches, etc 
  • Ensure the counter remains stocked at all times and reporting any concerns to the National Field Sales & Education team immediately
  • Be responsible for building and maintaining positive relationships with the retailer and department store staff
  • You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed to a high standard
  • You will ensure staff rotas and timesheets are completed in a timely and accurate manner

Who you are:

  • You have a passion and energy to provide inspirational, positive and personalised experiences to every customer and member of your team
  • You have a proven ability to provide exceptional customer service
  • You have a proven ability to manage and motivate an in-store team
  • You have a strong interest and enthusiasm for skincare. You always stay up to date on the latest industry trends and have a desire to drive your own development and learning
  • You have excellent communication and interpersonal skills, building relationships with colleagues and customers alike
  • You are collaborative in your nature and thrive as part of a team
  • You will have a sales-driven mindset, with resilience and drive to continuously meet and exceed targets
  • Knowledge of skincare concerns, ingredients, and product formulations is a plus but training will be provided by our Skin + Me Experts
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required

Compensation and Benefits:

  • 25 days holiday inclusive of bank holidays (pro-rata)
  • Competitive commission structure
  • Highly discounted Skin + Me products you and your friends and family
  • Exclusive training & development opportunities
  • Pension Scheme
  • Healthcare Cash Plan, including Mental Health & Wellbeing support
  • Employee referral scheme

More about Skin + Me:

There’s a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. We’re on a mission to change that. 

The truth is that achieving your best skin isn’t complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation. We’re united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work – minus the big price tag and the long dermatologist waitlist.

Skin + Me secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. We’ve raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com. 

We’d love for you to join us as we change the face of skincare Think you’re up for the challenge?

Why should you choose Skin + Me?

  • A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
  • Make a difference – work within a revolutionary company that is focused on improving millions of lives.
  • Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.
  • Support network – the Skin + Me investors and advisors that you’ll have the opportunity to work with have built some of the world’s best consumer companies.

  • Counter Assistant

    6 months ago

    Cheadle, United Kingdom Heald Green Pharmacy Full time

    Job Overview: We are seeking a reliable and customer-oriented Counter Assistant to join our team. As a Counter Assistant, you will be responsible for providing excellent customer service and assisting with prescriptions in our pharmacy This is a great opportunity for individuals with a passion for the pharmaceutical industry and a desire to work in a...

  • Counter Assistant

    6 months ago

    Cheadle, United Kingdom Heald Green Pharmacy Full time

    Job Overview: We are seeking a reliable and customer-oriented Counter Assistant to join our team. As a Counter Assistant, you will be responsible for providing excellent customer service and assisting with prescriptions in our pharmacy This is a great opportunity for individuals with a passion for the pharmaceutical industry and a desire to work in a...

  • Counter Assistant

    7 months ago

    Cheadle, United Kingdom PaintWell Full time

    **Counter Sales Assistant - Cheadle Hulme** Permanent, Part time (25 hours per week Wednesday - Friday 6 hours per day and Saturday 8am - 12pm) **The Role** This is an exciting opportunity to join our decorating centre in Cheadle that has over 50 sites across the UK. We are looking for a Counter Sales Assistant to join our team and be part of the stores...

  • Counter Assistant

    7 months ago

    Cheadle, United Kingdom PaintWell Full time

    **Counter Sales Assistant - Cheadle Hulme** Permanent, Part time (42.5 hours per week Monday to Friday 7.30am - 4.30pm and alternate Saturdays 8am - 12pm) **The Role** This is an exciting opportunity to join our decorating centre in Cheadle that has over 50 sites across the UK. We are looking for a Counter Sales Assistant to join our team and be part of...

  • Counter Assistant/delivery Driver

    7 months ago

    Cheadle, United Kingdom Cottrell Moore Ltd Full time

    **Counter Sales Assistant/Driver** 42.5 hours per week Monday to Friday 7.30am - 4.30pm and alternate Saturdays 8am - 12pm **The Role** This is an exciting opportunity to join this retail decorating centre in Cheadle, we are looking for a Counter Sales Assistant/Driver to join this team and be part of the stores success as it continues to go from strength...

  • Driver/counter Assistant

    6 months ago

    Cheadle, United Kingdom PaintWell Full time

    **Driver/Counter Sales Assistant - Cheadle Hulme** Permanent, Full-time(42.5 hours per week Monday to Friday 7.30am - 4.30pm and alternate Saturdays 8am - 12pm) **The Role** This is an exciting opportunity to join our decorating centre in Cheadle that has over 50 sites across the UK. We are looking for a Counter Sales Assistant to join our team and be...

  • Trade Counter Sales

    6 months ago

    Cheadle, United Kingdom The Waterworks Plumbing Supplies Limited Full time

    **Role Description** This full-time on-site Sales Assistant role is located in Stanley Green Trading Estate, Cheadle Hulme, Stockport. As a Sales Assistant, you will be responsible for providing exceptional customer service, building relationships with clients, managing inventory, processing sales transactions and maintaining the appearance of the...

  • Trade Counter Assistant/driver

    6 months ago

    Cheadle, United Kingdom EWE Building Plastics Full time

    Job description During these uncertain times come and join a **well-established family-run** uPVC Builder's Merchant. We are seeking a highly motivated person to join our growing Cheadle Hulme branch. This is an established branch within the EWE Building Plastics network and is a fantastic opportunity for anyone wishing to join an expanding business within...

  • Pharmacy Assistant Apprenticeship

    6 months ago

    Cheadle, United Kingdom Skills 4 Pharmacy Full time

    **Positions available**: 1 **Brief overview of the role**: This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy...

  • Counter Fraud Specialist

    3 days ago

    Cheadle Hulme, Stockport, United Kingdom Pets at Home Full time

    About the RoleThe Counter Fraud Specialist role plays a vital part in our vision to become the world's best pet care business. As a key member of a small team, you will support our online fraud response by protecting the customer experience through accurate and timely monitoring of transactions.Key responsibilities include: Monitoring live transactions as...

  • Assistant Business Manager

    5 months ago

    Cheadle, United Kingdom Charlotte Tilbury Full time

    Assistant Business Manager, John Lewis Cheadle Full-time contract About the Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use,...

  • Apprentice Pharmacy Assistant

    6 months ago

    Cheadle, United Kingdom Woodspeen Training Limited Full time

    **Duties include** - Dealing with over the counter and phone enquiries - Use of the computer and the pharmacy specific software - Checking off and unpacking orders - Stock management - Date checking of stock - Processing NHS prescriptions - Dealing with customers, answering questions, politeness **Desired skills and personal qualities** Communication...

  • Sales Assistant

    6 months ago

    Cheadle, United Kingdom Neom Organics Full time

    We are looking for a Part Time Sales Assistant - 30 hours (5 days a week) who has a passion and flair for customer service. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values. You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but...

  • Catering Assistant

    6 months ago

    Cheadle, United Kingdom Compass Group Full time

    **Catering Assistant** Are you looking for a new challenge? For a rewarding job where you have the opportunity to make a real difference? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Catering Assistant to join the Medirest family. We are looking for...

  • Clinique - Business Manager - John Lewis - 37.5 Hours

    1 month ago

    Cheadle, United Kingdom Clinique Full time

    Clinique - Business Manager - John Lewis - 37.5 HoursPosition Summary: Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Grounded in the latest science,...

  • Bobbi Brown

    3 months ago

    Cheadle, United Kingdom Bobbi Brown Cosmetics Full time

    Bobbi Brown - Counter Lead - John Lewis - 37.5 HoursJob Summary The Account Manager is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused; They are accountable for achieving this by; · reflecting a credible and professional Brand image to all internal...

  • Catering Assistant

    6 months ago

    Cheadle, United Kingdom Compass Group Full time

    **Catering Assistant - Bassingbourn WO & Sgts Mess Catering** - £10.75 per hour - Zero hour contract Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a permanent casual basis, contracted to...

  • Catering Assistant

    6 months ago

    Cheadle, United Kingdom Compass Group Full time

    Are you looking for a new challenge? For a rewarding job where you have the opportunity to make a real difference? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a General Assistant to join the Medirest family. We are looking for new members to join our...

  • Dior Ambassador

    7 months ago

    Cheadle, United Kingdom Christian Dior Full time

    **JOB DESCRIPTION - BEAUTY CONSULTANT** **MISSION** As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude...

  • Wellbeing Experience Manager

    3 days ago

    Cheadle Hulme, Stockport, United Kingdom NEOM Wellbeing Full time

    Company OverviewAt NEOM Wellbeing, our mission is to supercharge the wellbeing of our communities and our planet. We're committed to leaving both in a better place.About the RoleWe're seeking a highly skilled and experienced individual to lead our retail team at John Lewis Cheadle Counter. As a key member of the team, you'll be responsible for overseeing all...