Team Admin Coordinator

3 weeks ago

Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

Are you an experienced administrator with excellent leadership, innovation and problem-solving skills? Are you a good communicator, with a keen interest to support the working with children and young people, and the ability to work on your own initiative, lead by example and maintain a calm approach under pressure? If yes - this is the role for you.

Early Help West CAMHS is an established team, supporting the mental health needs of children, young people and families living in and around the Eastleigh & New Forest areas of Hampshire. We work with young people with complex needs and have an administration team built on the foundations of compassion, care, empathy.

You will lead on coordinating responsive and flexible administrative support, building excellent relationships with colleagues in the acute sector to enable the best patient care.

Flexibility, an enthusiastic empathic approach and a desire to make a difference are all vital for this role, as is the ability to consistently deliver a young person focused service.

Previous applicants need not apply.

Main duties of the job

Your role will be varied, with no two days the same.

As well as leading the admin team, you will regularly contribute to and be involved with:

- the supervision and appraisal of your staff team

- leading by example, setting expectations regarding levels of customer service, ensuring admin colleagues understand and maintain these

- ensuring patient administration is carried out in line with Trust policy and standard operating procedures

- working closely with the clinicians and team manager

- supporting compliance by working with clinicians to manage administrative elements of clinical risk, care planning and appointment management

- supporting new starters in joining the team, from recruitment to managing induction support, roster management, permission changes for staff

- supporting various aspects of financial management in the team including liaising with the procurement team, managing orders, credit card use and petty cash

- managing a range of other processes including inter-team patient transfers, prescriptions, liaising with estates and facilities on all aspects of building management, supporting events on site, tracking initial assessments, coordinating MDT support

- identifying areas for improvement in regard to existing processes so as to make the work of the team more efficient and effective

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

As a Trust, our footprint spans more than 200 sites across Hampshire, wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities.

- We function as a unified team, placing patients and staff at the forefront of all our endeavours.

- Our 7,000+ workforce is skilled and diverse, with a deep commitment to ongoing staff development. We offer customised training, leadership pathways, and a plethora of career opportunities.

- We respect and listen to your thoughts, ideas, and concerns via well-established network of staff groups to increase awareness and appreciation of equality, diversity, and inclusion.

Building on all this, we are currently working closely with other local NHS Trusts to integrate all our collective community, mental health, and learning disability services across Hampshire and Isle of Wight. Our new organisation is set to launch in April 2024 and will incorporate Southern Health, Solent, Isle of Wight and Sussex Partnership Trusts.

While the new Trust will be substantially bigger, it will continue to cater to the unique needs of different communities, streamlining services and making healthcare across the county more accessible.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

NVQ 3 in Business & Administration or evidence of equivalent practical experience RSA 3 or equivalent experience and evidence of further practical experience Good standard of secondary education; GCSE at Grade C or above

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