Senior Clinical Support Worker

1 week ago

Stevenage, United Kingdom East and North Herts NHS Trust Full time

Job summary

We are recruiting for a Senior Clinical Support Worker in the Respiratory and Sleep Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will play a pivotal role in our sleep diagnostic service maintaining the highest standards of care for our patients undergoing sleep assessment.

You must be enthusiastic, self-motivated and excellent at communicating with patients at different levels. Computer literacy is a requirement, as your duties will include managing diagnostic devices and data input.

You will also be working with an experienced team keen to offer you support, help and guidance at any time.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

You will work closely within the multidisciplinary team to support patients with suspected sleep disorders as part of their assessment. This includes performing clinical observations, setting patients up with domiciliary sleep studies and data input.

You will be responsible for the cleaning and preparation of the sleep studies equipment in line with infection control standards.

You will take part in the weekly multidisciplinary team meeting and contribute towards ongoing research, education and development activity.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Applicant information pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

Essential

NVQ level 2 qualification Good computer literacy skills

Desirable

NVQ 3

Previous Experience

Essential

Previous experience working in a health care setting

Desirable

Previous experience within a sleep service

Skills

Essential

Evidence of good communication skills and ability to engage and promote good working relationships at all levels Ability to communicate in a variety of settings with patients of varying levels of understanding Understanding of quality and change in the clinical setting

Desirable

Knowledge of Lorenzo database or equivalent EPR system. Ability to interoperate and analyse straightforward tabula and graphical information Understanding of quality and change in the clinical setting

Knowledge

Essential

Basic understanding of current NHS issues Awareness of strategies for maintaining a safe environment for patients, staff and visitors

Desirable

General knowledge of sleep pathology and treatment Understanding of the role Knowledge of medical terminologies

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