Senior Clinical Support Worker

6 months ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Senior Clinical Support Worker in the Pre-Op Assessment Unit who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will play a pivotal role in reducing healthcare-associated infections (HCAIs) and maintaining the highest standards of care for our patients awaiting elective surgery.

You must be enthusiastic, self-motivated and flexible in your approach to work and computer literacy is necessary, as your duties will include data entry.

You will also be working with an experienced team keen to offer you support, help and guidance at any time.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

You will have the responsibility of assisting patients with their pre-operative health screening and obtaining the necessary requested clinical test and investigations prior to the patients scheduled elective admission and surgery. You will collaborate with the unit manager and other pre-operative assessment colleagues to ensure the continuous progress and improvement of the service.

You should possess outstanding teamwork skills and the ability to communicate effectively with the public and all members of the multidisciplinary team. This position requires exceptional written and verbal communication skills, strong organizational abilities, and excellent interpersonal skills. Enthusiasm, self-motivation, and flexibility are key qualities necessary for this role. Furthermore, proficiency in computer literacy is essential as the job involves various data entry tasks.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Applicant information pack for further detailed information regarding this role.



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