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Apprentice Administrator

1 month ago

Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

Job summary

The Rotherham Foundation Trust Apprenticeship offers you awork placement for 18 months in Business Administration Level 3. This is basedin our Universal Admin Team, located at Rotherham Community Health Centre .

An Apprenticeship is a fantastic opportunity for you toexplore the NHS and to begin a journey which will provide an exciting andfulfilling career pathway. As a trust, our people's strategy encouragesdevelopment, confidence and ability to succeed in a workforce designed todeliver personalised and integrated services for local people.

You must be confident, an excellent communicator, and ableto work with existing procedures and processes within the Team. You need an eyefor detail and be able to work to tight deadlines. Customer Service experiencewould also be advantageous.

We are looking to recruit a motivated, high qualityindividual to join our team, with support from Managers, training providers andthe Apprenticeship team, you will be an effective member of your team gainingvaluable experience whilst undertaking a programme of further education anddevelopment as part of the Apprenticeship. In return, we can offer you afriendly working environment and the necessary support to fulfil this demandingrole. If you are shortlisted you will be invited to an interview with a basicassessments. You will be expected to complete the formal training elements ofthe programme and must not hold a NVQ/QCF/ BTEC level 3 or higher in BusinessAdministration.

Main duties of the job

Work as part of a team providing a full administrationservice in Universal Administration team. This will include, but is not limitedto, the following:

Undertake a variety of administrative and clerical asappropriate. This includes the opening and distribution of post, typingclinical correspondence, data input, answering phones and booking appointments. Assist in managing various inboxes, responding to basicqueries and liaising with clinicians as required. Liaise with other departments. Answering telephone queries politely, promptly and in aprofessional manner. Dealing with queries as they occur throughout the day andpassing on messages promptly to the appropriate parties. Preparation of resources when required. Effective use of time management skills to prioritiseworkload. Scanning documents and reports for uploading againstelectronic patient records (EPR) To sign a learning contract with the training providerand adhere to the agreement.

About us

The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham.

As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall.

But dont justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making.

All of our5,100 colleagues are key to our improvement journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence.

Job description

Job responsibilities

Please see attached the job description and person specificationfor the full details about the role and the responsibilities.

Person Specification

Knowledge

Essential

Awareness of the Data Protection Act and understanding of the need to maintain confidentiality

Desirable

Awareness of NHS Policies, practices and procedures

Experience

Desirable

Experience of working within another large organisation

Qualifications

Essential

ECDL or equivalent general IT qualification

Desirable

OCR II typing or Word Processing qualification or equivalent Customer Service qualification