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Job summary

We are recruiting for a Band 4 IT Technician role. This role will be based across Sussex covering various sites throughout the area.

We are about to embark on two exciting Digital projects within the Trust and are looking for someone to join our team to deliver our Core Services and assist with the move to M365. NHS Mail and a new EPR (Electronic Patient Record) during this exciting time.

We would love to hear from you if you are passionate about making a difference, enjoy a challenge, and would like to use your knowledge, skills and experience to improve what we do and ultimately the service we provide to our service users and carers.

We are not able to offer visa sponsorship for this role.

Main duties of the job

Main responsibilities would include but not limited to resolving software and hardware issues and configuring of new and existing mobile phones, laptops and tablet devices and assisting trust staff in the use of M365.

The trust primarily uses Windows 10 and Office 2019 currently but will move to M365 and Azure over the next 24 months . Ideally we would be looking for someone who has previous NHS IT, Microsoft 365 or local government experience.

About us

Sussex Partnership provides mental health and learning disability care for all age groups across Sussex and for children and young people in Hampshire.

This post is a senior role within the digital directorate at SPFT, The team are a diverse, welcoming and friendly team full of passion, enthusiasm and experience.

We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Key survey results:

70% highlighting flexible working as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work in their team 77% identifying opportunities to show initiative in their roles

The Digital Team is a welcoming, friendly Team, based over many are made up of four Portfolio's - Clinical Systems, Patient Facing, Business Intelligence and Support Services along with a Technical Delivery Unit and a Project Management have an 'Entertainment and Activities' (EAT), Team that organise social events, both face to face and virtual.

Job description

Job responsibilities

Experience with Windows 10, Office 2019, Microsoft 365, Audio/Visual Equipment, Dell, Android Mobiles and Apple devices would be beneficial but full training will be provided.

You will be required to travel to various sites across the trust so access to your own transport is essential.

Person Specification

Qualifications

Essential

Educated to a good basic standard

Knowledge

Essential

Practical IT Experience of hardware, software and peripherals Experience in an IT role

Desirable

Good working knowledge of AD Experienced with MS Office

Skills

Essential

Communication/Relationship Planning and Organisational Skills

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