Current jobs related to Safer Estates Service Lead - St Helens - Torus Group

  • Safer Estates Service Lead

    5 months ago

    St Helens, United Kingdom Torus Group Full time

    Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team Leaders and managing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such as Anti-Social Behaviour,...

  • Enforcement Officer

    2 weeks ago

    St Helens, St. Helens, United Kingdom Torus Full time

    Enforcement Officer RoleAs a Safer Estates Enforcement Officer with Torus, you will be responsible for managing serious and persistent Anti-Social Behaviour (ASB) and tenancy breach cases. Your role will involve stepping in when early intervention measures have failed, and working closely with the Safer Estates Team to enforce Torus housing policies.Key...

  • Construction Health

    5 months ago

    St Helens, United Kingdom Safer Sphere Full time

    Construction Health & Safety Consultant St Helens, North West (Hybrid Working) Safer Sphere, a leading Health & Safety consultancy, is seeking a dynamic and driven Construction Health & Safety Consultant to join our innovative team. With our unwavering commitment to excellence, unique employee ownership structure through our Employee Benefit Trust, and our...

  • Construction Health

    5 months ago

    St Helens, United Kingdom Safer Sphere Full time

    Construction Health & Safety Consultant St Helens, North West (Hybrid Working) Safer Sphere, a leading Health & Safety consultancy, is seeking a dynamic and driven Construction Health & Safety Consultant to join our innovative team. With our unwavering commitment to excellence, unique employee ownership structure through our Employee Benefit Trust, and our...

  • Estate Agent

    4 months ago

    St Helens, United Kingdom The New Homes Group Full time

    Estate Agent OTE: £25,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in St Helens working in our well known Entwistle Green estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading ...

  • Enforcement Officer

    2 weeks ago

    St Helens, United Kingdom Torus Full time

    Enforcement OfficerSt HelensSalary: £35,337Full time, Permanent The VacancyJoin our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on AntiSocial Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach...

  • Commercial Estates Surveyor

    4 months ago

    St Helens, United Kingdom St. Helens Council Full time

    **Job Description**: We Are St Helens Borough Council. Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the...

  • Enforcement Officer

    2 weeks ago

    St Helens, United Kingdom Torus Careers Full time

    Enforcement OfficerSt HelensSalary: £35,337Full time, Permanent The VacancyJoin our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on AntiSocial Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach...

  • Trainee Estate Agent

    5 months ago

    St Helens, United Kingdom Reeds Rains Full time

    Job Profile: **Reeds Rains** **St Helens Branch** are looking for an** Estate Agent** to join on a permanent basis. Full time, but consideration will also be given to Part time applicants. Industry experience is preferred, but not essential as training will be provided. Ideally you will be able to evidence previous sales &/or customer service experience,...

  • Real Estate Professional

    1 month ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Real Estate Professional to join our dynamic residential sales team in St Helens. As a key member of our team, you will be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales through to exchange and completion.Key...

  • Estate Agent

    2 months ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Residential Sales Specialist to join our team at The New Homes Group. As an Estate Agent, you will be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales through to exchange and completion.About the RoleGenerate new business in...

  • Workshop & Service Manager (Permanent)

    2 weeks ago

    St Andrews, Bristol, United Kingdom Safer Hand Solutions Full time €40,000

    Workshop & Service Manager Full time / Permanent Up to £40,000 dependant on experience Hull Our client who are a leader in the service & repair of commercial vehicles, are seeking an experienced Workshop & Service Manager to join the team. The business was formed in 1990 and grew rapidly to become one of the UK's leading specialists within their field. The...

  • Enforcement Officer

    2 weeks ago

    St Helens, United Kingdom CV-Library Full time

    Enforcement Officer St Helens Salary: £35,337 Full time, Permanent The Vacancy Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on AntiSocial Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and...

  • Anti-social Behaviour Enforcement Officer

    5 months ago

    St Helens, United Kingdom Torus Group Full time

    Join our Safer Estates Team as an **ASB Enforcement Officer **and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal...

  • Probate Solicitor

    2 weeks ago

    St Helens, St. Helens, United Kingdom Adecco Full time

    Job Summary: We are seeking a skilled Probate Solicitor to join our team in St Helens. As a Probate Solicitor, you will be responsible for drafting wills, advising clients on estate planning, and managing a caseload of probate matters.Key Responsibilities:Drafting wills and estate planning documentsAdvising clients on probate and estate planning...

  • Estate Agent

    1 month ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    Unlock Your Potential as a Residential Sales ProfessionalWe're seeking a highly motivated and results-driven Residential Sales Professional to join our dynamic team in St Helens. As a key member of our residential sales team, you'll be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales...

  • Estate Agent

    1 month ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    Unlock Your Potential as a Residential Sales ProfessionalWe're seeking a highly motivated and results-driven Residential Sales Professional to join our dynamic team in St Helens. As a key member of our residential sales team, you'll be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales...

  • Estate Agent

    1 month ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    Unlock Your Potential as a Residential Sales SpecialistWe're seeking a highly motivated and results-driven Residential Sales Specialist to join our dynamic team in St Helens. As a key member of our residential sales team, you'll be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales...

  • Estate Agent

    1 month ago

    St Helens, St. Helens, United Kingdom The New Homes Group Full time

    Unlock Your Potential as a Residential Sales SpecialistWe're seeking a highly motivated and results-driven Residential Sales Specialist to join our dynamic team in St Helens. As a key member of our residential sales team, you'll be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales...

  • Regulatory Compliance Specialist

    2 weeks ago

    St Helens, St. Helens, United Kingdom Torus Full time

    Job DescriptionAs a Safer Estates Enforcement Officer with Torus, you will play a crucial role in enforcing housing policies related to Anti-Social Behaviour (ASB), Harassment, Hate Crime, and tenancy breaches. Your primary responsibility will be to manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures have...

Safer Estates Service Lead

4 months ago

St Helens, United Kingdom Torus Group Full time

Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such as Anti-Social Behaviour, Domestic Violence, and hoarding. This will involve close collaboration with other departments within the organization and establishing strong partnerships with external agencies.

Responsibilities:

  • Lead, manage, supervise, motivate and develop teams to enable provision of high-quality services.
  • Assist the Regional Director to develop a Safer Estates Strategy.
  • Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures; working with customers, the Local Authorities and other key stakeholders, to ensure they are current and compliant with relevant legislation and best practice.
  • Support the local authorities in the delivery of their Community Safety Strategy.
  • Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required.
  • Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy.
  • Work with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information. 
  • Ensure the delivery of customer focused responsive services, including via on-call rota.
  • Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working.
  • Coordinate with other Managers and Teams across the business to implement Every Contact Counts across the business.
  • Implement effective performance management systems to meet corporate and service area requirements, to achieve continuous service improvement and the development of a performance management culture.
  • Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews.
  • Oversee any workplans and risks associated with the Safer Estates Service.
  • Deliver projects and programmes associated with the service area.
  • Assist with the management of budgets
  • Ensure regular audits are completed, to ensure that processes and policies are being followed.
  • Ensure that the Safer Estates Service complies with relevant legislation and best practice.
  • Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers’ needs.
  • Prepare reports and statistical data as required including those required for Board.
  • Work with the Communications Team to manage risks, promote successful case outcomes and ensure regular communication both internally and externally
  • To promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding Policies.

Skills & Experience:

  • Degree level education, or equivalent, or demonstrable experience
  • Evidence of implementing strategies, policies, operational plans and managing risk
  • Excellent IT skills
  • Excellent knowledge of industry best practice and the ability to integrate this into policy, procedures and processes
  • Demonstrable governance and financial compliance management experience to ensure robust and compliant operations.
  • Excellent knowledge of housing management related IT Systems. 
  • Experience of performance management including setting, agreeing and monitoring standards.
  • Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field.
  • Extensive knowledge and understanding of the relevant legal frameworks. 
  • Experiencing managing change through combining excellent project management skills with an inclusive style to deliver intelligence led improvements.
  • Ability to engage with staff, peers, board members, tenants and external partners to build relationships based on honesty, trust, mutual respect and integrity to inspire confidence and respect.

What we offer:

Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer:

  • Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
  • Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
  • Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
  • Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
  • Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
  • Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
  • Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
  • Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
  • Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.

Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview and a presentation.

Additional Information

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

  • Right to work verification
  • Qualification certificate check
  • 2x completed references
  • OH Health Questionnaire – Fit For Work
  • DBS check (if required for role)
  • Completion of all new starter documentation including signed T&C’s

 

Join us and thrive in a supportive environment that values your personal and professional growth.

We reserve the right to close applications early if a sufficient number of applications are received.