Hot Tub Assistant

4 weeks ago

North Devon District, United Kingdom The Mole Resort Full time

Maintenance Hot Tub Assistant



Location:  @The Mole Resort 



Salary: £11.50 per hour



Hours: Seasonal/Hours variable



Deadline to apply: 30/06/2024



 



Here at The Mole
Resort, we have launched a brand-new resort set
in acres of beautiful Devon countryside, jam-packed with delicious food and
drink and a whole lot of exciting activities.



As a Hot Tub assistant, you will be
responsible for delivering an exceptional standard of maintenance throughout
all areas of the estate. To work with a positive attitude with hands on
involvement. You will support the Maintenance Manager in making sure standards
are kept high.



What will I be doing?



As a Hot Tub assistant at The Mole, you are
responsible to respond to maintenance requests from guests on site. Participate
in planned daily maintenance duties and provide a hand with restoration
initiatives. During days of turnover, assist with the upkeep and cleaning of
all hot tubs. Keep in mind the guest experience and carry out all general
routine and Hot Tubs maintenance and other jobs around the resort.
Specifically, you will be responsible for performing the following tasks to the
highest standards:



·       
Following directions from the maintenance manager
and working safely to ensure guests are not impacted by maintenance works.



·       
Performing basic plumbing, woodwork, and decorating
tasks and completing daily hot tub checks and basic in-house maintenance checks
as directed.



·       
Possessing knowledge and experience in the
requirements for looking after a Hot Tub, including understanding the chemicals
used and COSHH requirements.



·       
Adhering to operating procedures and working risk
assessments to facilitate an efficient service to the business and our guests.



·       
Highlighting any stock requirements and reporting
any major maintenance issues to the maintenance manager.



·       
Dealing with guests in a professional, friendly
manner, anticipating their needs, and providing a maintenance service to exceed
their expectations.



·       
Ensuring Health and Safety regulations, manual
handling, and COSHH requirements are adhered to, and always working within
health and safety resort policies.



·       
Communicating effectively with other departments,
promoting the resort's facilities whenever possible and displaying positive
teamwork.



·       
Keeping the hotel and surrounding area clean, tidy,
and presentable, and understanding the ways in which profit and speed of repair
can be maximized.



·       
Complying with brand operating standards, attending
and completing any required training, and acting on any reasonable request made
by the management team.



·       
Complying with the hotel Health & Safety
Policy, emergencies, evacuation, and security procedures, and behaving in line
with the Company's environmental and energy-saving initiatives.



 



What are
we looking for?



 Maintenance and Hot Tub assistant at The Mole, you should
maintain the attitude, behaviours, skills, and values that follow:



·       
Positive attitude and willingness to learn.



·       
Good communication skills.



·       
Commitment to delivering high levels of
customer service.



·       
Have a keen eye for detail.



·       
Possess knowledge/experience on the
requirements for looking after a Hot Tub.



·       
Possess basic I.T. skills.



·       
Flexibility to respond to a range of different
work situations.



·       
Ability to work on your own or in a team.



 



What’s
in it for me?



There’s plenty of
perks when it comes to joining the Mole Resorts team which include;



·       
Competitive rates of pay, reviewed annually.



·       
Discounts available across a range of quality
products from supermarket shopping to wellington boots



·       
Local cinema and days out discounts.



·       
Employee Assistance Programme to help with
life’s challenges.



·       
Complimentary use of spa facilities



·       
50% Discount on food at the Resort



·       
Restaurant and hotel discounts across the
region.



·       
Share of service charge



·       
Staff fully equipped rest area with staff meals



·       
Flexible working and shared holiday



·       
Attentive onboarding programme



·       
Fantastic discounts across L+R Hotels



 



We are in the process of building a team that we can
develop through support and training to further your career, resulting in
opportunities for progression in a fantastic location.



We value each and
every staff member so please come and join us, who knows where it will take
you?

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