Hire Controller
2 weeks ago
About The Role
CUSTOMER SERVICES - IT’S A PEOPLE THINGAre you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.
It’s not about what you know. It’s who you are. As a Hire Controller you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.
In this role you will be working in the customer contact centre dealing with major customers where you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. Delivering optimum customer service through effective management of inbound and outbound calls to our regional customers, based from one of our customer offices.
You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. It will also be your role to also manage daily deliveries and collections within the depot. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed in this role you will bring the following skill-set and behaviours:
Proven experience in a Customer Service/ similar role Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role-
Hire Controller
4 days ago
Southampton, United Kingdom Morris Leslie Full time**Role: Hire Controller - Southampton Depot - 45 hours per week - 7:30am to 5:00pm Monday to Friday** **About you**: Are you a determined and experienced Hire Controller within the Plant Industry? If so, an exciting opportunity has arisen for a Hire Controller to join our talented and friendly team at Morris Leslie Plant Hire in Southampton. You will be...
-
Hire Controller
2 months ago
Southampton, United Kingdom Morris Leslie Full time**Role: Hire Controller - Southampton Depot** **45 hours per week - 7:30am to 5:00pm Monday to Friday** **About you**: Are you a determined and experienced Hire Controller within the Plant Industry? If so, an exciting opportunity has arisen for a Hire Controller to join our talented and friendly team at Morris Leslie Plant Hire in Southampton. You will be...
-
Hire Controller
3 weeks ago
Southampton, United Kingdom Morris Leslie Full time**Role: Hire Controller - Southampton Depot - 45 hours per week - 7.30am to 5pm Monday to Friday** **About you**: Are you a determined and experienced Hire Controller within the Plant Industry? If so, an exciting opportunity has arisen for a Hire Controller to join our talented and friendly team at Morris Leslie Plant Hire in Southampton. You will be...
-
Hire Controller
4 weeks ago
Southampton, United Kingdom Willbox Ltd Full time**About Us**: **Day to Day Tasks include**: Handling enquiries and providing quotations Arranging the hires of containers and site accommodation across the UK. Stock management Logistics support Liaising with all depots and haulage contractors. Building relationships with key accounts. Occasional sales support General administrative duties **Skills &...
-
Hire Controller
4 weeks ago
Southampton, United Kingdom Willbox Ltd Full time**About Us**: **Day to Day Tasks include**: Handling enquiries and providing quotations Arranging the hires of containers and site accommodation across the UK. Stock management Logistics support Liaising with all depots and haulage contractors. Building relationships with key accounts. Occasional sales support General administrative duties **Skills &...
-
Hire Controller
2 weeks ago
Southampton, United Kingdom Clive Barford Limited (CBL) Full time**CBL (Clive Barford Ltd ) - Hire Controller required at our depot in Southampton.** This is a great opportunity to work for a well established, professional, family owned company for someone who is career driven and enjoys teamwork in a customer focused role. Experience in plant or tool hire industry is preferred. This is a permanent role, Monday to...
-
Senior Hire Desk Controller
2 weeks ago
Southampton, United Kingdom Powered Access Solutions Limited Full time**We are looking for someone driven, motivated and who enjoys a challenge.** **This role is vital in the smooth day to day running of the business, so this person must be conscientious and committed. You will be a Senior Hire Desk Controller dealing with customer calls, processing hires, collections and deliveries.** **We are look for someone with great...
-
Hire Controller
3 days ago
Southampton, United Kingdom SAFETYLIFTINGEAR.COM Full timeDue to the continued growth of the business we need a Sales/ Hire Co-ordinator to work with our team in the Southampton depot. **Job Type / Category** Manage calls, deliveries, quotations and sales Coordinating carrier/ internal van deliveries to site Handling customer requests on the hire desk Assisting the depot team and the wider group with stock...
-
Workshop Controller
3 weeks ago
Southampton, United Kingdom Northgate Vehicle Hire Full time**Salary**:£30,116 pa + bonus up to £2,258 pa **Weekly Hours**: 42.5 hours / week This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our largest site in Southampton**.** Your role, as Workshop Controller, is about supporting our customers to deliver on their...
-
Hire Desk Controller
3 days ago
Southampton, United Kingdom Anlore Ltd Full time**FURTHER DREAM TEAM MEMBER NEEDED** **We are looking for someone driven, motivated and who enjoys a challenge.** **This role is vital in the smooth day to day running of the business, so this person must be conscientious and committed. You will be expected to deal with customer calls, processing hires, collections and deliveries.** **We are look for...
-
Hire Administrator
1 month ago
Southampton, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Hire Administrator
3 weeks ago
Southampton, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Workshop Controller
2 months ago
Southampton, United Kingdom Perfect Placement Uk Ltd Full time**Workshop Controller required in Southampton, Hampshire.** Our client is a Commercial Vehicle Main Dealer in Southampton, who is looking to hire an experienced Workshop Controller for their workshop. Hours of work for this role as Workshop Controller are Monday - Fridays, 07:00 - 17:00 or 08:00 - 18:00, 1 in 3 Saturday Mornings. You will be responsible for...
-
Workshop Controller
3 weeks ago
Southampton, United Kingdom Perfect Placement Uk Ltd Full time**Workshop Controller required in Southampton, Hampshire.** Our client is a Commercial Vehicle Main Dealer in Southampton, who is looking to hire an experienced Workshop Controller for their workshop. Hours of work for this role as Workshop Controller are Monday - Fridays, 07:00 - 17:00 or 08:00 - 18:00, 1 in 3 Saturday Mornings. You will be responsible for...
-
Administrator
2 weeks ago
Southampton, United Kingdom Driver Hire Southampton Full time**Driver Hire Southampton** is looking for a professional and experienced part-time Recruitment Administrator to join our thriving business on a permanent basis. **About You**: The successful Recruitment Administrator is a friendly, confident individual who can hold a professional conversation with people at all levels. This is a fast-paced and very fluid...
-
Credit Control
1 week ago
Southampton, Southampton, United Kingdom Reed Full timeWe Are Hiring: Experienced Credit Controller in SouthamptonReed Accountancy partners with a well-known automotive company in Nursling that is seeking to add a skilled Credit Controller to their team for a long-term commitment. This exciting role demands prior experience in credit control.Responsibilities:Chase payments and handle overdue debts - reaching out...
-
Document Controller
1 week ago
Southampton, United Kingdom Fawkes & Reece Full time**Location**: Southampton **Salary**: £30K- £35K per Year **Contract**: Permanent **Type**: Full Time **Reference**: DCS280224_1709132021 **Posted**: February 28, 2024 Fawkes & Reece are currently hiring for a Document Controller to join a dynamic Tier 1 contractor. This fantastic opportunity to join a established Digital team of one of the country's top...
-
Financial Controller
3 days ago
Southampton, United Kingdom Leo Recruitment Limited Full timeDo you have what it takes to maintain the financial health and operational efficiency of an organisation that is required to maintain a high level of compliance and regulation?Are you ready and capable of taking on the responsibility of management accounts and operations for a group of companies with precision and accuracy?Would you love to join a company...
-
Financial Controller
8 hours ago
Southampton, United Kingdom Leo Recruitment Limited Full timeDo you have what it takes to maintain the financial health and operational efficiency of an organisation that is required to maintain a high level of compliance and regulation?Are you ready and capable of taking on the responsibility of management accounts and operations for a group of companies with precision and accuracy?Would you love to join a company...
-
Financial Controller
3 days ago
Southampton, Southampton, United Kingdom Leo Recruitment Limited Full timeDo you have what it takes to maintain the financial health and operational efficiency of an organisation that is required to maintain a high level of compliance and regulation?Are you ready and capable of taking on the responsibility of management accounts and operations for a group of companies with precision and accuracy?Would you love to join a company...
