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Service Desk Agent

4 months ago

Stafford, United Kingdom Staffordshire Police Full time

Job advert

Service Desk Agent (Part Time 29hours) - 1 Year Fixed Term Contract

Grade E

Salary £25, to £29, (pro rata)

If you’ve got an IT background that involves strong interpersonal skills and a keen attention to delivering excellent customer service, we’re looking for a Service Desk Agent to join our newly formed in-house IT team within Staffordshire Police.

We are about to embark upon a significant period of transformational change across our IT estate, so a need motivated and enthusiastic Service Desk Agent who is keen to join a team focused on the future and be part of our journey in delivering critical IT systems to front line policing.

Further details and key tasks, responsibilities can be found within the role profile.

Please ensure that your CV caters to the key requirements outlined in the role profile

The closing date for receipt of CVs is Friday 14th June at 12 midday

Benefits of working for Staffordshire Police:

Flexi time – flexible working  Pension Scheme - Employers Pension contribution 21.5% Annual Leave Entitlement - starting at 26 days plus bank holidays Sick pay scheme Fostering friendly policy Family friendly policies – maternity, paternity, parental leave, adoption Occupational Health On site Gyms Staff associations Reward and Recognition Blue light Card – not solely for Staffs police Lottery Staff restaurant at HQ Free parking

As ‘One Force’ across Staffordshire, we know that Diversity and Inclusion help us improve our decision making, encourage creativity and embrace innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit and achievements. We encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, gender, people who have a disability, those who are neurodiverse and persons of the LGBTQ+ community.

We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions. If you have the skills, experience and values, that here in Staffordshire Police Force we pride ourselves on, then we would welcome you to apply.