Receptionist/Operator, II

2 weeks ago

Preston, United Kingdom Zebra Full time

Remote Work: No


Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Operates telephone console to answer high-volume incoming calls and directs callers to appropriate personnel. As first point of contact to visitors, must project a professional image when routing calls and greeting guests. Helps to co-ordinate contractors and ensures site security.


Responsibilities:
  • Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department. Place outgoing calls, as needed.
  • Answer questions about organization and provides callers with address, directions, and other general information.
  • Monitor site CCTV for any suspicious activities and report as appropriate.
  • Welcome on-site visitors and contractors, determining the nature of business, announcing them to appropriate personnel, ensuring they are made fully aware of site rules and restrictions. Relaying messages manually or by email.
  • Monitor visitors, temporary employees and contractors’ access and issue and manage passes, as required.
  • Meeting room management and condition maintenance, organize on-site catering for events and beverages as required.
  • Manage and maintain site stationary, recording stock usage and organizing replenishment as needed.
  • Organizing manual mail shipments using our BluJay system and generate commercial invoices when required.
  • Manage both incoming and outgoing site postage.
  • Update and maintain several databases using Excel and Access software
  • Train switchboard personnel and back-up on all aspects of the switchboard duties
  • Support Office Services and/or Human Resources in routine clerical and administrative tasks that can be accomplished at the front desk
  • Performs other duties as assigned

Qualifications:
  • High school diploma or general education degree (G.E.D)
  • 1+ year experience in customer service or similar role
  • Highly dependable to maintain perfect attendance
  • Working knowledge of Microsoft Office Suite
  • Fluent in English, other languages such as Spanish an asset
  • Cheerful, poised manner and presentation, both in person and on telephone


To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at If you are a victim of identity theft contact your local police department.

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