Operations Manager

3 months ago

Exeter, United Kingdom Devon Partnership NHS Trust Full time

Job summary

Children and Family Health Devon (CFHD) is the place to beWe have developed an innovative, integrated model of childrens communityservices and now looking to appoint enthusiastic individuals to join ourfriendly and dedicated locality and county-wide professional teams.

As a large community service, you will be joining a strong,enthusiastic and supportive group of professionals who will be your peers, yourphone a friend network and your inspiring colleagues. This provides a realsense of professional collaboration at work, that will be an asset to yourdaily work, your career development and your support network.

Our Mood, Emotions and Relationships (MERs) Pathway is acounty wide pathway with care being delivered locality hubs. Its anexciting time of change in CFHD as we mobilise needs-led pathways under aniThrive framework. We are passionate about our work and are committed toproviding high quality services across Devon to improve outcomes for childrenand young people.

Main duties of the job

We are seeking an experienced and compassionate senior manager to join us as a full time Operational Manager for the Exeter MERs team. You will work closely with the Clinical Lead to ensure the high quality and safe delivery of services from both a clinical and operational perspective. You will also work closely with the other operational managers and clinical leads within the MERs pathway and across our integrated pathways.

We would love to hear from compassionate and enthusiastic managers who can bring their experience and knowledge managing and leading teams during this exciting period of change and transformation. You will supervise and manage others, ensuring theservice responds in a timely way to meet the needs of children, young peopleand families with complex social, emotional and mental health needs.

About us

Successful applicants will be employed byDevon Partnership Trust ( )

Children and Family Health Devon(CFHD) comprises an Alliance of NHS organisations working together to improvehealth outcomes for children and young people in Devon.

CFHD provides integrated care andtreatment for children and young people across physical and mental health. We are working closely with other organisations and providers to ensure wedeliver locality and county-wide based integrated access to all of ourservices.

CFHD works closely with our localuniversities of Plymouth, Exeter & the Peninsula Medical School where wesupport students in clinical training placements and in addition support ourown staff to undertake post graduate training.

Our integrated care and treatmenthas been developed and refined in partnership with children, young people and theirfamilies/carers.

Our childrenand young people say

Wewould like the people who work for Children and Family Health Devon to beunderstanding, patient and respectful. They should be trustworthy and make usfeel safe and comfortable. It is important that they use their skills andexperience to listen carefully in a non-patronising and non-judgemental way.When staff are positive and friendly, they help to create an environment thatis informal and without pressure.

Our vision is to be a successful, vibrant,partnership that benefits the communities we serve.

Job description

Job responsibilities

Please see full job description in the supporting documents.

Job Purpose

Toprovide leadership to the locality based integrated CFHD service ensuring theefficient and effective delivery of the service. The post holder will manageeffective operational delivery of services in collaboration with clinicalleads.

Toensure provision of high quality, safe and responsive community integratedhealth services to children, young people, parents/carers and professionalsacross Devon and Torbay according to need.

Toensure the service is based on best practice and evidence; is outcomes focussedand audit and routine outcome monitoring is used to improve clinicaleffectiveness and outcomes for children and young people.

Toprovide specialist advice and county-wide system leadership ensuring that CFHDservices are delivered in response to local need in partnership withcommunities and other local services

Tobe an integral part of the CFHD leadership team, proactively andcollaboratively driving the overall service strategy, objectives, vision andambitions and taking a lead role in transformational change and continuousservice improvement.

Within this role thepost holder will:

1. Provideeffective collaborative leadership and day to day operational management of theCFHD service.

2. Tojointly lead the locality/county leadership team comprising professional,clinical and operational leaders.

3. Ensurethe effective and efficient delivery of evidence based clinical pathwaysthrough the service including triage, assessment, clinical formulation and careplanning, treatment, and discharge of children and young people

4. Ensurethe service is delivered in partnership with other clinical pathways withinCFHD, health specialties and partner organisations across health, education,social care and the voluntary sector.

5. Ensurethe service is delivered in partnership with children, young people and theirparents/carers, ensuring their active participation is facilitated and feedbackelicited, considered and acted-upon.

6. Ensurethat clinical and non-clinical risks are managed effectively.

7. Tomaintain systems designed to monitor demand and maintain optimal clinicalcapacity

8. Toensure data is captured and used to drive effective service delivery andcontinuous service improvement

9. Workcollaboratively with other leaders (professional, clinical and operational), tomaintain a culture within the service of excellence in clinical standards andsafety.

10. Operateas a leader within the multi-agency network of childrens services in Devon andTorbay to ensure the service is delivered as part of an integrated system ofcare to improving health outcomes for Devon and Torbay children and youngpeople.

11. Ensurethe service is delivered to meet key performance targets

12. Ensurerobust financial management systems are in place and the service is deliveredwithin budget

13. Providesupervision, operational management and support to clinical team managers andclinical leads with the ability to demonstrate compassionate leadership, tounderstand and follow HR policies and procedures, ensure staff wellbeing anddevelopment and adopt a collaborative approach to engage staff with a range ofskills and communication needs.

14. Attend,participate and chair relevant meetings with the ability to present informationin a range of formats, adapting communication to meet the needs of others.

15. Todeputise for senior staff as required.

Person Specification

Qualifications

Essential

Professional clinical knowledge acquired through degree supplemented by post graduate diploma specialist training, management qualification or equivalent and experience. A professional qualification relevant to childrens healthcare (such as Social Work, Nursing, Clinical Psychology, Occupational Therapy, Psychological Therapy Qualification, Speech and Language Therapy, Physiotherapy.) Professional registration/accreditation with a recognised body, NMC, HCPC, Social Work England, UKCP, BABCP

Experience

Essential

Experience of working collaboratively with service users and their families/carers, clinicians, managers and leaders including using goal-based care and routine outcome measures in practice. Experience of Inter-agency working at a management level with successful track record of influencing and maintaining good working relationships Experience of operational leadership Experience of supervising and managing others, leading and managing multi-disciplinary teams and developing positive supervisory relationships with a range of Health professionals. Experience in leadership in planning and implementing service development and change within a clinical / social care setting.

Knowledge, skills and abilities

Essential

Extensive knowledge of the provision of healthcare for children and families within the NHS Understanding of relevant legislation, NHS policy and other national policy relating to children and young people and its implications for childrens community healthcare High level knowledge of health presentations in children and adolescents and the theory and practice of, clinical interventions within area of specialty. Knowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety

  • Logistics Delivery Associate

    4 weeks ago

    Exeter, Devon, United Kingdom Staffline Operations Full time £173

    Delivering Success with Staffline OperationsYou will be working as a self-employed delivery driver, utilizing your skills to transport parcels across the UK. This role requires flexibility, with the ability to work a varied schedule and adapt to changing circumstances.Self-employment with a payroll intermediary for tax and NI managementVan hiring assistance,...

  • Operations Manager

    4 weeks ago

    Exeter, United Kingdom Mercure Exeter Southgate Hotel & Spa Full time

    Job Ref: AM13667Branch: Mercure Exeter Southgate HotelLocation: Mercure Exeter Southgate Hotel, ExeterSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40Posted date: 14/11/2024Closing date: 16/12/2024Would you like to work for a company that gives you:£250, up to £1000 cash incentives when referring a friend to...

  • Operations Manager

    2 weeks ago

    Exeter, United Kingdom JMC Aviation Full time

    JMC Aviation, a leading Aviation Engineering, Training & Recruitment business, is seeking an experienced Operations Director to lead the day-to-day operations of all product lines. The successful candidate will be responsible for developing and implementing effective strategies to deliver against customer requirements, maximise revenue, and grow our...

  • Store Operations Manager

    1 month ago

    Exeter, Devon, United Kingdom LIDL Full time

    Job Title: Store Operations ManagerJob Summary:Lidl is seeking a Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for managing the day-to-day operations of our store, including leading your team, managing inventory, and ensuring excellent customer service.Key Responsibilities:Lead and develop your team to...

  • Regional Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Atlas Full time

    About the RoleWe are seeking an experienced professional to fill the position of Regional Operations Manager for our facilities management services in Taunton, Bridgwater, Exeter and surrounding areas.The ideal candidate will have a strong background in operational management, with experience in meeting and exceeding client expectations while operating...

  • Store Operations Manager

    1 month ago

    Exeter, Devon, United Kingdom LIDL Full time

    Department Manager Job DescriptionAs a Department Manager at Lidl, you will play a key role in our warehouse operations, motivating your team to ensure our products reach our stores efficiently. You will be responsible for boosting productivity, managing inventory, and supporting your Team Manager with merchandising and operations.Key Responsibilities:Work...

  • Plant Operations Manager

    4 weeks ago

    Exeter, Devon, United Kingdom Rise Technical Recruitment Limited Full time

    Key Responsibilities:As a Plant Operations Manager, you will be responsible for overseeing the day-to-day operations of a composting site. This includes supervising and managing a team of plant operators, operating and maintaining plant machinery, and carrying out site inspections to ensure health, safety, and compliance are adhered to. You will also be...

  • Childcare Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Grandir UK Full time

    Grandir UK is a leading provider of early years education and care. We are currently looking for a Childcare Operations Manager to join our team in Exeter, Sowton.As a Childcare Operations Manager, you will play a crucial role in ensuring the smooth operation of our nursery. You will have responsibility for managing the day-to-day activities, developing...

  • Construction Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom MWH Treatment Full time

    Job Title: Construction Operations ManagerWe are looking to strengthen our construction team with a Construction Operations Manager, site based at Knapp Mill.You will report directly to the Site Manager and your role will cover assisting the Site Manager in directing the site team to coordinate the safe management of all operational activities on all...

  • Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

    About the RoleWe are seeking an exceptional Operational Manager to lead a month-long programme of improvement and transformation in our Gynaecology services at the Royal Devon University Healthcare NHS Foundation Trust.The successful candidate will have extensive experience of managing clinical services, a passion for improvement, and a desire to work...

  • Site Operations Manager

    4 weeks ago

    Exeter, Devon, United Kingdom Rise Technical Recruitment Limited Full time

    Career Opportunity for Plant Supervisor Rise Technical Recruitment Limited seeks a Plant Supervisor / Lead Plant Operator £34,800 + Profit Share Bonus + Premium Overtime + Progression A leading commercial recycling company in the South West has an exciting role for a Plant Supervisor with a background in plant operation and maintenance.As the right-hand...

  • Operations Manager

    1 month ago

    Exeter, United Kingdom Certas Energy UK Ltd Full time

    We have a position for an Operations Manager for Exeter to establish industry best practice at the Depot level, aligning approach and methodology to the overall Certas Energy Strategy, customs and practices. Ensuring the best quality service is delivered to the customer, optimising cost effectiveness, delivering P&L target, whilst establishing and...

  • Store Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom ENGINEERINGUK Full time

    Role Overview:We are seeking a talented Store Operations Manager to join our team at Tesco in Exeter. As a key member of our store management team, you will play a crucial role in ensuring the smooth operation of our store.

  • Restaurant Operations Manager

    3 days ago

    Exeter, Devon, United Kingdom Zachary Daniels Recruitment Full time

    Job Title: Restaurant Operations ManagerWe are seeking an experienced Restaurant Operations Manager to join our team at Zachary Daniels Recruitment. As a Restaurant Operations Manager, you will be responsible for driving customer service standards and maintaining company and brand standards.In this exciting role, you will have the opportunity to train and...

  • Organics Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Office Angels Full time

    Discover a fulfilling career opportunity with Office Angels as an Organics Operations Manager.About the RoleWe are seeking an experienced and enthusiastic professional to join our team in Exeter. As an Organics Operations Manager, you will play a crucial role in ensuring the smooth operation of composting facilities across multiple sites.This is a full-time...

  • Store Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Tesco Full time

    About the role We are seeking a highly skilled Store Operations Manager to oversee the daily operations of our retail stores. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to motivate and inspire a team. As a Store Operations Manager, you will be responsible for ensuring that all store...

  • Academic Operations Manager

    1 month ago

    Exeter, Devon, United Kingdom Ornithology Full time

    We are seeking an Academic Operations Manager to join our team at Ornithology. In this role, you will be responsible for the day-to-day operational management of a portfolio of academic journals. Your primary focus will be on driving improvements on your journals by optimizing journal configuration and workflows. As an Academic Operations Manager, you will...

  • Operational Management Specialist

    2 weeks ago

    Exeter, Devon, United Kingdom KFC UK Full time

    About KFC UKWe're a dynamic organisation driven by our passion for delivering finger lickin' good chicken to our customers. At the heart of everything we do is our commitment to empowering our people, fostering a culture of inclusivity and originality.Job OverviewWe are seeking an experienced Operational Management Specialist to join our team. As a key...

  • Service Operations Manager

    2 weeks ago

    Exeter, Devon, United Kingdom Markerstudy Group Full time

    We are currently seeking an experienced individual to fill the role of Service Operations Manager at our Exeter location.In this position, you will be responsible for maintaining current KPIs and targets as a Technician, while also ensuring the highest standards of the Service Centre are upheld. This includes providing help and support to all colleagues and...

  • Planning Operations Manager

    3 days ago

    Exeter, Devon, United Kingdom Bloor Homes - Land & Planning Full time

    Senior Planning ManagerBloor Homes - Land & Planning is looking for a highly skilled Planning Operations Manager to join their team. As a key member of our operations team, you will play a crucial role in driving business growth through strategic planning.In this position, you will have the opportunity to work closely with cross-functional teams to ensure...