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Assistant Audiologist
3 months ago
Job summary
A vacancy has arisen for an enthusiastic person to join our multi-disciplinary team of Technical Staff working within Hearing Services; we are a busy Outpatient Department providing a comprehensive diagnostic and rehabilitation service to the deaf and hard of hearing.
The successful candidate will be working with, and providing support to our patients, relatives and carers in the form of rehabilitation advice and hearing aid maintenance. You will need to be educated to GCSE level (or equivalent) at grade C or above in English and Math's, have previous experience of working with the general public.
Main duties of the job
JOB PURPOSE
To assist the audiologists in the performance of their duties. To perform a wide range of routine tasks including hearing aid repairs and fine-tuning of digital hearing aids, patient preparation, adjustments of ear moulds, routine equipment maintenance, stock control and administrative duties. To provide first line counselling to patients and carers.
FULL TRAINING WILL BE PROVIDED
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
Minimum 2 GCSEs, to include English Language & Mathematics (C grade or above) or equivalent qualifications/experience. IT qualifications/experience (preferably Microsoft Office)
Desirable
NVQ level 2
Experience
Essential
Experience of working with General Public or relevant experience within a clinical directorate in the NHS (or related healthcare environment) Confidence in communicating directly with patients, carers & relatives over the telephone and dealing with colleagues of all disciplines and levels. Experience of working in a methodical manner and autonomously.
Desirable
Has experience with the deaf and hard of hearing in a professional or social environment. Basic knowledge of hearing aids. Has experience of working within an NHS setting. Evidence of good organisation and communication skills.
Further Training
Desirable
Undertaken deaf awareness training. Knowledge of Lorenzo, and other Trust IT systems and/or a willingness to undertake further training.
Special Skills/Aptitudes
Essential
Good written & verbal communication skills Demonstrate a clear understanding for the need to maintain patient confidentiality and data handling including knowledge of confidentiality related legislation and codes of practice. Ability to prioritise own workload and that of others, to solve problems and respond to issues as they arise. Ability to provide information to patients and significant others in a caring and professional manner.