Housing Options Officer
3 weeks ago
Your new company
Our vision is to make a positive difference to residents’ lives and our environment. We do this through our values which are:
- seeking continuous improvement of our high performing services
- listening to and learning from our residents and caring for them
- adapting to new ways of working and refreshed priorities whilst recognising the pressure on resources
Monday - Friday (option for 1 day working at home)
08:30-17:00
This is a 5 month FTC
Providing the right home to the right person.
To provide a customer focused housing options and advice service, preventing and relieving homelessness wherever possible as a priority in line with Homelessness Reduction Act 2017 legislation.
What you'll need to succeed
- An understanding of current issues in local government.
- Knowledge of the Homelessness Reduction Act 2017
- An understanding of the Devon Home Choice system.
- Awareness of the local housing market and housing providers.
- Knowledge of local statutory and voluntary agencies.
- Accuracy and attention to detail, particularly when working to tight deadlines and managing conflicting priorities.
- Able to work under pressure.
- Have excellent organisational skills.
- Ability to work on own initiative and as part of a team.
- Well developed interpersonal skills.
- Ability to be innovative and creative when identifying ways to prevent homelessness.
- Ability to write clear and concise reports and letters etc.
- Excellent communication skills, including listening, oral and written.
- Competent with ICT packages including Microsoft Office.
Support of a dedicated Hays consultantFree training and developmentOnsite training by the site managerPension contributions of up to 3%CV writingRefer a Friend SchemeWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4612754
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