Centre Manager

2 months ago

Bromley, United Kingdom Mytime Active Full time

Centre Manager - Bromley, London

Location: The Pavilion Leisure Centre, Kentish Way, Bromley BR1 3EF

Job Type: Permanent - 40 hours per week

KEY DUTIES

  • To be responsible and accountable for the overall management and operations of the Centre
  • To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations
  • Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards
  • Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required
  • To undertake or commission/capital project work on any aspect of the site
  • To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
  • To meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections and ensure future growth and executing the business strategy to deliver long term objectives
  • To be accountable for meeting budgets and exceeding revenue target
  • To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
  • Ensure an enjoyable experience for all customers visiting the Centre.
  • Develop, maintain and evolve good relations with existing Clients and stakeholders
  • To provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement and development opportunities to achieve high performance

KNOWLEDGE

  • Knowledge of business and management principles, practices and strategic planning
  • A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure, health and fitness and family attractions
  • An in depth understanding of sales and marketing planning

EXPERIENCE

  • Proven management experience in a multi-facility leisure and/or golf facility environment
  • Proven experience of implementing sales and marketing strategies
  • Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
  • Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets

QUALIFICATIONS

  • The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
  • First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management

SPECIAL REQUIREMENTS

  • Highly motivated self-starter with resilience and determination and the ability to see jobs through to completion
  • Evidence of a personal commitment to continuing professional development
  • Whenever possible maintain flexible operating hours, adapting to unforeseen circumstances to suit the situation

BENEFITS

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

  • Free access to Mytime Leisure & Golf for you and one other.
  • 25 days annual leave
  • 20% off food and beverage and free hot drinks.
  • NEST pension.
  • Exceptional achievement award scheme.
  • Employee discount & salary sacrifice schemes.

All offers of employment are conditional upon you signing the contract of employment and:

  • Satisfactory health clearance;
  • Two satisfactory references;
  • Proof of attainment of qualifications;
  • Evidence of your right to work in the United Kingdom; and
  • Satisfactory Disclosure and Barring Service (DBS) check if needed for the role

*Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active reserve the right to remove the advert for this role as required.

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