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Cashier

3 months ago

Walsall, United Kingdom The Rank Group Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Walsall

Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly.

You will;

Acknowledge, welcome and assist customers in the Cash Desk Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the cash desk and wider casino team To comply with all company procedures as required by the cash desk man To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice. Where appropriate, recommend the loyalty program to customers Support with any cash or asset counts in the club Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier Reports to the head cashier

Qualifications

Holds a PFL license, or can apply for one from the Gambling Commission, once starting in role Numeracy skills, ability to account for and manage large sums of cash Experience in a cashier or accounts role ideal, not essential Understanding or willingness to learn legislation related to the cash desk function, that would be sufficient to pass a competency test Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

The role is full-time at 32 hrs per week Must be fully flexible and willing to work night shifts and most weekends. Excellent Customer service skills are required A gaming licence is required to carry out the role independently and full training is provided Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.  Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.