Service Co-ordinator
2 months ago
Job summary
Facilities Coordinator
The role of Facilities Co-ordinator plays a key part of our patient experience. The successful candidate willwork with our other Facilities Coordinators and will be jointly responsible for the day to day management of our cleaning & portering services.
They will be required to operate IT packages and web based systems used by the Service Department to assist in work force planning, managing service resource levels and service delivery assurance.
They will provide daily operational support to the Facilities Lead for the delivery and coordination of portering services, cleaning, catering (ward based) & deep cleaning.
They will line manage our Facilities Services Team Leaders to ensure that the portfolio of services, ad-hoc tasks and projects are planned, managed and delivered effectively within the allocated financial budget.
Core Working HoursThe working hours for this role are - , 5 days in 7, including weekends and bank holidays
Within your contracted hours of work, you may be required to support in covering for other Facilities Coordinators from time to time, dependant on service requirements.
Enhancements for night time, bank holiday and weekend work are offered as a part of this role.
*Interviews to be held on This will include a 10 minute presentation in which we would like you to discuss any previous experience that will help you be successful and what you would like to achieve in the first 6 months, if you are successful.*
Main duties of the job
**Please note, this advert may close early if a high number of applications are received. Previous unsuccessful applicants need not apply.**
FACILITIES SERVICE CO-ORDINATOR (ZONE 5 & 6)
The Right CandidateTo be considered for this role, you will need to have previous experience in managing or leading a team of staff. It would be advantageous if you have worked in a busy NHS setting or have experience in a cleaning or portering.
To be successful, candidates need to be able to demonstrate that they;
Have experience of working with computer systems; to include Microsoft Office, different IT packages and web based systems. Have experience of working with a diverse range of staff. Have experience of recruitment and work force planning. Understand sickness absence management. Have a good understanding of Customer Care. Have experience of handling complaints/investigations. Have experience of performance management, including delivering appraisals, training and development. Have experience in budget management.
About us
DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop , Belong and Thrive , Here .
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person Specification
Experience
Essential
Supervisory and or First line Management Experience, Sickness Absence Management. Experience of Performance Management, including delivering appraisals, training Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems. To have used computerised audit systems and hand held technology in a working environment. Experience of handling complaints/investigations. Knowledge of Health and Safety requirements in the work place.
Desirable
Previous experience in a similar post providing cleaning and portering services in a Healthcare Environment. Experience of National and NHS legislation and guidance relating to cleaning standards and/or Food Hygiene Regulations. Recruitment, work force planning. Budget Management.
Qualifications
Essential
ILM 3 or 4, recognised Facilities qualification or relevant experience. Computer systems qualification - NVQ/EDL (European Driving Licence) or software experience.
Desirable
Degree - Facilities/ILM 5/6
Organisational Skills
Essential
Effective communication skills.-
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