Onsite Site Services Co-ordinator

6 days ago


Doncaster, United Kingdom Hoffmann Group UK Full time

More than 4,000 highly motivated employees in over 50 countries make Hoffmann Group what it is today: Europe's leading partner for quality tools, company facilities and personal protective equipment. Our healthy growth is reflected, among other things, in the worldwide annual turnover of more than 1.3 billion euros in 2020.

We offer long-term permanent positions, a competitive salary & reward package, a great working environment and the opportunity to add your energy, passion and skills to our growing team. As part of our defined growth targets, we are looking for a Site Services Co-ordinator to provide outstanding levels of service to customers by managing the onsite store and fulfilment of our on-site services if applicable, ensure agreed stock levels is appropriate for customer usage and resolve issues and maintain relationships that promote Hoffmann as the customers supply partner.

**Duties and Responsibilities**:

- Stock checking of stores locations
- Receiving goods and putting them away in correct locations
- Expedite orders with the office as appropriate.
- Management of data on the stores management system
- Maintaining positive customer relationships
- Identifying and liaising directly with sales teams on any potential opportunities
- Fulfilment of required services (including)
- Inventory Management
- Managing of Industrial Vending equipment
- Managing and providing system generated reports to both customers and Hoffmann
- Liaising and communicating with Customer Service functions to resolve issues
- General housekeeping of the stores are and vending machines

**Requirements or Qualifications**:

- Experience in a stores or warehouse environment
- Good communicator
- Ability to build positive and sustainable relationships with customers
- Can deliver high levels of customer service
- Attention to detail
- Comfortable with technology and competent with Microsoft Office products
- Customer first attitude
- Has customer focus, positive attitude, energy and a will to succeed
- Technical expertise or in-depth knowledge of our products is not essential, but could be an advantage
- A background of working in this sector is not essential, but could be an advantage

**Relationship Areas**
- Customer Service
- Inside Sales
- Area Sales Managers
- Technical Specialists

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Doncaster (required)

Ability to Relocate:

- Doncaster: Relocate before starting work (required)

Work Location: In person



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