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Deputy Patient Access and SA Support Manager

3 months ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

An exciting opportunity has arisen for an enthusiastic Domestic Supervisor. You will take on the rewarding role of supporting the management team within the Facilities Department.

The post holder will assist in the day to day organisation and supervision of the Domestic Services, the main purpose is to ensure safe, effective and compliant cleaning services are delivered and maintained. 

Main duties of the job

In this busy role you must be able to exercise effective leadership skills in managing performance and directing the FM cleaning services team. You will be required to communicate with ward and departmental managers and will be responsible for monitoring quality standards, compliance and take or facilitate appropriate action as required.

The ideal candidate would have previous experience, be able to plan in advance and be well organised, they must also be flexible, reliable and hardworking with enhanced communication skills at all levels.

Experience in I.T skills are essential to this role.

The post is subject to a shift pattern including evening, weekend, bank holidays and occasional night shift.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:

Interview Date: TBC

Person specification

Qualifications

Essential criteria

NVQ level 3 or equivalent experience in a supervisory role Good General education including English and Maths Basic Food Hygiene certificate or equivalent

Desirable criteria

Accredited to a relevant professional body such as British Institute of Cleaning Sciences (BICS) Intermediate Food Hygiene certificate

Experience/Knowledge

Essential criteria

Previous experience of managing services and staff Knowledge of cleaning standards and services Experience of managing large staff groups

Desirable criteria

Previous NHS experience or other public sector organisation.

Skills

Essential criteria

Financial Management skills PC literate–working knowledge of Microsoft Office packages Good written and oral skills Good team management skills

Desirable criteria

Negotiation skills Presentation skills