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Bank Housekeeping Duty Manager
3 months ago
Job summary
To be the operational lead with responsibility for the delivery of the highest possible standards of cleanliness and environment for patients, visitors, and staff at all times.
To provide leadership to the Housekeeping ADMs whilst ensuring that the requirements and standards laid down by the Trust are maintained including the management of staff rosters and adherence to budgetary constraints. To review and plan innovative service solutions in a vibrant and demanding NHS environment - continuously striving to improve our services. To ensure the hospital has a reputation for its high quality Housekeeping service.
The post holder will need to be fully aware of the Trust's Values & Behaviours and Patient First initiatives and act accordingly.
Main duties of the job
To communicate effectively and give clear and concise instructions following interpretation of information coming through in a pressurised environment.
To hold regular 1:1 meetings with all direct reports.
Further communication will be required with a wide range of people, including colleagues, service users, other Trust staff, visitors, contractors and patients.
Liaise with Ward/Department Managers on a daily basis and in particular to inform outcomes of cleaning audits and agree action plans.
Complete any required documentation/requests for information to meet the requirements of the Trust's policies and procedures.
Complete Cleaning documentation to meet the requirements of the Trust's Housekeeping operational procedures and SOPs.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job description
Job responsibilities
To ensure that cleaning is managed according to agreed cleaning schedules within designated areas.
Ensure that all areas are cleaned appropriately, checked and signed off by Housekeeping ADMs.
To liaise with other Housekeeping Duty Managers/ADMs ensuring continued service supervision during times of absence, annual leave of sickness.
To ensure designated areas are staffed appropriately at all times and staff contingency plans are in place. Wherever possible initial absences must be covered by the Housekeeping ADMs.
To allocate duties and shifts using the agreed staff roster system ensuring effective Housekeeping cover within allocated budgets and provide monthly payroll information to the Housekeeping Manager ensuring all shift enhancements and overtime is captured correctly.
To work with the Housekeeping Manager/SDMs to plan and amend work schedules/staffing levels highlighting any perceived need for overtime and bank expenditure to meet fluctuating service activity/demands.
Assist the Housekeeping Manager in the recruitment and selection of staff to ensure staff levels meet service requirements.
To proactively manage the process of managing sickness absence in line with policy including the completion of Return to Work documentation and holding formal/informal sickness review meetings with staff.
Manage initial stages of disciplinary, capability and grievance action, in accordance with the relevant HR policies.
Complete appraisals for Housekeeping staff and agree Personal Development Plans. Ensure that the minimum appraisal compliance targets set by the Trust are met by the Housekeeping department.
To promote a safe working environment within Housekeeping, always ensuring the safe use and storage of all equipment and materials.
To work and ensure that Housekeeping staff work in accordance with Health & Safety Guidelines and Trust/Departmental policies and procedures at all times.
Ensure the correct levels of cleaning materials and equipment to enable staff to undertake their duties to a satisfactory standard are ordered and available.
Ensure that staff are using Chemicals correctly as stipulated by Control of Substances Hazard to Health (COSHH) and departmental Standard Operating Procedures (SOPs).
To ensure the correct disposal of clinical, domestic, and re-cycling waste as per Trust policy.
To record any defects in cleaning equipment reported by the ADM and take appropriate action to rectify.
Person Specification
Application
Essential
NVQ 4 in a management discipline or equivalent experience, Evidence of continual professional development Multi-functional staff management, Previous role in patient / customer facing environment Develop and maintain good communication with people, and at all levels about difficult matters and / or in difficult situations, Able to analyse, investigate and interpret information Ability to assess how to safely transport hospital equipment and utilise appropriate manual handling techniques Assess and understand technical equipment (ie Hydrogen Peroxide Cleaning ) Understanding of Health & Safety and Environmental Regulations for safe transfer of patients and in general terms relating to visitors and staff Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess situations. Able to carry out full range of physical requirements of the role Manual handling techniques Develop self and team members to reach their full potential Coordinate, monitor and review team members' performance and take appropriate action as a result Coordinate work duties and develop / change these as appropriate to achieve optimum results Carry out appraisals of team Flexible approach to work and ability to meet demands of shift requirements and ad hoc arrangements as required
Desirable
IOSH Knowledge of Cleaning Legislation
Equality, Diversity, and Inclusion
Essential
Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues