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Housekeeping Supervisor

2 months ago

Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time
Job Overview

We are seeking an experienced and skilled Housekeeping Supervisor to join our team at University Hospitals Sussex NHS Foundation Trust. As a key member of our Housekeeping team, you will be responsible for leading and managing a team of Housekeeping Assistants to deliver high standards of cleaning and support services across the site.

Main Duties and Responsibilities
  • Assist and lead in the delivery of a quality housekeeping service, achieving the highest possible standard of cleanliness and environment for patients, visitors, and staff.
  • Supervise effective and efficient housekeeping services, meeting agreed Trust policies, procedures, and Housekeeping operational procedures.
  • Responsible for the standards of cleanliness and hours worked in designated areas, adhering to the allocation of levels of labor and other costs.
  • Maintain efficient and accurate records, carry out quality cleaning audits, and agree action plans with ward managers and the Housekeeping team.
  • Ensure a safe working environment within Housekeeping, promoting the safe use and storage of equipment and materials.
  • Ensure sufficient stock levels of cleaning materials, foodstuffs, and equipment are maintained.
  • Report any defects in cleaning equipment to the Housekeeping Duty Manager.
  • Ensure each ward has an up-to-date cleaning schedule and work statement.
  • Ensure staff are provided with and wear the correct uniform and personal protective clothing where necessary.
  • Ensure Housekeeping Assistants respect the privacy and dignity of patients while carrying out cleaning duties.
  • Report any accidents/incidents via the DATIX system, supporting appropriate investigations and implementing preventative action plans.
  • Report any mechanical defects/building fabric throughout the ward/department to the appropriate Trust department.
  • Ensure ward areas are safe and tidy at all times, removing clutter and ensuring cleaning equipment, linen, and waste are stored safely.
  • Check all areas within designated responsibility throughout the day and at the end of each shift to ensure performance standards have been met.
  • Highlight any additional staff training needs to the Housekeeping Duty Manager to arrange for adequate training to be provided.
  • Removal and replacement of curtains when required, ensuring compliance with the curtain changing program and adhering to the laundry record policy.
  • Ensure the correct disposal of clinical, domestic, recycling, and confidential waste as per policy, taking waste to the disposal room and segregating it.
  • Hold regular team huddles, ensuring operational updates are shared in a timely manner, encouraging feedback, and acting upon it accordingly.
  • Undertake annual appraisals with direct reports.
Person Specification

Essential Criteria

  • A good level of general education, numeracy, and literacy acquired through NVQ L3 or equivalent experience.
  • A good standard of English is essential for effective communication and understanding.
  • A good degree/experience in a customer-facing role.

Desirable Criteria

  • NCFE L2 Cleaning Principles.
  • NVQ L3 in Cleaning & Support Services.
  • Proven record of leading a team.

Skills

  • Evidence of having championed diversity in previous roles (as appropriate to the role).
  • Evidence of having undertaken own development to improve understanding of equalities issues.