Snr EU AMXL CX Manager, AMXL

1 month ago

London, United Kingdom Amazon UK Services Ltd. Full time
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
Create innovative solutions using data and research to address wider challenges in your organisation
Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
Enhance operational performance on every programme in partnership with your stakeholders

A day in the life
As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
- Relevant experience working in a supply chain, logistics, or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements

  • Supply Chain Manager, AMXL EU

    1 month ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Supply Chain Manager, AMXL EU

    2 weeks ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Supply Chain Manager, AMXL EU

    1 day ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Supply Chain Manager, AMXL EU

    4 days ago

    Westminster, Greater London, United Kingdom Amazon TA Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Supply Chain Manager, AMXL EU

    4 weeks ago

    London, United Kingdom Amazon Business EU SARL (UK) - H91 Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Senior Transportation Analyst

    2 weeks ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon in a promising new market segment?Does the prospect of dealing with massive volume of data excite you?Amazon is seeking a Senior Transportation Analyst - E2E Planning and Optimization to join Amazon's AMXL team in Luxembourg, Germany, UK or...

  • Senior Transportation Analyst

    18 hours ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon in a promising new market segment?Does the prospect of dealing with massive volume of data excite you?Amazon is seeking a Senior Transportation Analyst - E2E Planning and Optimization to join Amazon's AMXL team in Luxembourg, Germany, UK or...

  • Senior Manager, EU AMXL L&D, EU AMXL

    1 month ago

    London, United Kingdom Amazon Business EU Sarl, UK Branch - P97 Full time

    As a Senior Manager in Programme Management, you will play an instrumental role in guiding managers across a range of central functions, from logistics to customer service and beyond, and addressing challenges with high potential for innovation across the business. Your work will make a difference to your organisation as you create solutions to often complex...

  • Snr Programme Manager, AMXL

    2 weeks ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the...

  • Business Intelligence Engineer

    1 day ago

    London, United Kingdom Amazon Business EU SARL (UK) - H91 Full time

    Amazon Extra Large (AMXL) is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for building out analysis and visualization tools and processes to support our growing...

  • Trans Planning Analyst, AMXL

    1 month ago

    London, United Kingdom Amazon EU SARL (UK Branch) Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Supply Chain Manager, AMXL EU

    1 month ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Senior Supply Chain Manager

    4 days ago

    London, United Kingdom Amazon TA Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Programme Manager, AMXL Transportation Planning

    1 month ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This...

  • Senior Supply Chain Manager

    4 days ago

    Westminster, Greater London, United Kingdom Amazon TA Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything in...

  • Sr Program Manager, Pre Slam

    2 weeks ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the...

  • Sr Program Manager, Pre Slam

    24 hours ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the...

  • Senior Manager

    1 month ago

    City of London, South East, United Kingdom Amazon Full time

    Love data as much as we do? Want to influence strategy with data analytics at Amazon? We have the career for you. AMXL Strategy team is looking for a Business Intelligence Manager to help build our BI team to own our reporting, metrics creation, KPI definition and cross-functional mechanisms to fuel our success. As a leader supporting BI effort across the...

  • Senior BI Analyst, Performance

    1 week ago

    London, United Kingdom Amazon Full time

    Senior Transportation Analyst - E2E Planning, AMXL Job ID: 2653080 | Amazon UK Services Ltd. - Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon in a promising new market segment? Does the prospect of dealing with massive volume of data excite you? Amazon is seeking a Senior...

  • Senior BI Analyst, Performance

    6 days ago

    London, United Kingdom Amazon Full time

    Senior Transportation Analyst - E2E Planning, AMXL Job ID: 2653080 | Amazon UK Services Ltd. - Are you passionate about leveraging data to deliver actionable insight that impacts daily business decision of Amazon in a promising new market segment? Does the prospect of dealing with massive volume of data excite you? Amazon is seeking a Senior...