Retail Project Assistant

3 weeks ago


Pontypridd, United Kingdom Transport for Wales Full time

Equal Opportunities

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are 

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Role responsibilities

The Retail Project Assistant will be responsible for the delivery of project activities for Pay As You Go (PAYG) and Retail Systems workstreams. Support the operation, strategy and processes for TfW’s PAYG service, and support the Retail Project Manager with the successful deployment and integration of PAYG technology across the Metro areas.

Responsibilities include but are not limited to:

Support the implementation and delivery of the PAYG scheme across TfW’s network, and support the infrastructure, process and strategies relating to PAYG. Be the retail representative on the PAYG project team and support the retail proposition workstream and delivery of PAYG revenue protection strategies. Responsible for the delivery of project activities relating to Retail System and Cost of Sale. Work closely with the Retail Project Manager and Retail Systems Managers on managing the impact of changes to retail and ticketing operating model and systems.

Who we’re looking for

Experience of delivering projects. Effective communicator with good verbal and written skills. Organisational, planning and prioritisation skills including financial. Excellent problem solving and analytical skills.

Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.


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