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Complex Case Worker

4 months ago


Bristol, United Kingdom St Mungo's Full time

Are you a creative person looking for a role where you will make a difference to people experiencing homelessness in Bristol?

We are looking for a Complex Caseworker to join our Rough Sleeping Navigator team in Bristol who provide intensive support to male clients with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Bristol to deliver sustainable outcomes to a male cohort of clients.

  • You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery. 
  • You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
  • This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.

About you

Above all we are looking for people who share our values, who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply

  • You will have good communication skills, with the ability to network and build effective relationships with a variety of people.
  • A good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
  • We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10 am on 10 June 2024

Interview and assessment dates 18-19 June 2024