Operations Administrator
4 weeks ago
The vacancy
Do you enjoy making an Impact? Do you have lots of initiative? Are you passionate about creating positive change through your work? Do you want to join an organisation certified as a Great Place to Work ? If that sounds like you, then you belong at Bromford
Due to our continued growth, we are looking for organised, detail-oriented administrators to support our Operations Team.
In this key role you will:
Mainly deal with incoming requests from our neighbourhood coaches and customers on fly-tipping and pest control issues – supporting our teams to deliver excellent services to our customers Raise work orders and liaise with contractors Manage customer communications and queries Record and update trackers and spreadsheets using Microsoft Excel Assist the planning team with administrative tasks such as customer experience cases, emails etc Work to deadlines by prioritising you work Help identify process improvements and support the implementation of new initiatives.If you are skilled at organisation, adept at using Excel spreadsheets and enjoy supporting customers and colleagues alike, with a friendly, flexible attitude - this is the role for you We provide training and development to help you grow.
Come join our close-knit operations team where no two days are the same.
Apply today and be the difference
The closing date for applications is Monday 29 April. Interviews will take place at our Wolverhampton office.
About us
We are a housing association- one that owns and provides 46,000 homes for people who can't access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.
We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.
We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.
Diversity Statement
We are committed to providing a culture where our customers, our colleagues and our partners feel valued for being unique. We empower individuals to reach their full potential within an open, fair and supportive environment. In return we expect everyone to be respectful, collaborate effectively and embrace diversity. By listening, learning and acting we aim to constantly evolve our ambitions for equality, diversity and inclusion to ensure we can always achieve our purpose.
Great Place To Work Certified
Bromford have been certified as a Great Place To Work (Nov 22 – Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on ‘UK’s Best Workplaces for Wellbeing’ list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.
Benefits
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