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Pathway Trainer and Validator

2 months ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

Job summary

An exciting administrative opportunity has arisen within the ENT (Ear, Nose and Throat) Service at Imperial College Healthcare NHS Trust. The start date will be 2nd September 2024.

The Patient Pathway Supervisor and Validator will be responsible for the day to day supervision of the ENT RTT Validation Team with a remit for undertaking detailed patient level validation to ensure accurate and robust information to support performance reporting, high data quality and to assist in managing patients' through their RTT pathway.

This post is vital to support with the elective recovery of RTT performance within the service. The appointee will be required to validate patient pathways, support with RTT recovery programme, liaise with multi-disciplinary team members in pathway planning and actioning patients accordingly

Main duties of the job

To supervise on a day-to-day basis the RTT Validation Coordinators responsible for ensuring first line validation is undertaken and RTT tracking systems are updated. Escalate capacity and data quality issues to the validation and business managers so that issues can be resolved in a timely manner. Assist in the development and management of an effective RTT Validation Team ensuring deliverables are met to agreed timescales and quality standards. Planning, prioritisation and allocation of workstreams for all team members. Assisting the induction process for all new team members. To provide specialist RTT knowledge, training and support for team members, as well as Outpatient and Inpatient Booking teams to improve their effectiveness.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert

Person Specification

Qualifications

Essential

GCSE level (including English & Maths) or equivalent

Desirable

Educated to degree level or have equivalent experience / qualification. Management qualification / business qualification or equivalent experience

Experience / Knowledge and Understanding

Essential

Data quality management Knowledge of the patient pathways, patient priorities and elective care performance targets, with specific focus on RTT and CWT Thorough knowledge of healthcare administrative systems and processes. Equality and diversity Health and Safety

Desirable

Supervisory experience of administrative staff