Divisional Compliance Administrator and Analyst

4 weeks ago

Cambridge, United Kingdom Cambridge University Hospital NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen for an experienced individual to join the quality team in a diverse and dynamic division within Cambridge University Hospital.

The division covers a range of specialities divided into business units for Acute Services (incorporating the Emergency Department), Integrated Medical Services (including Virtual Wards) and Transplant

We are looking for an enthusiastic, motivated individual who is passionate and experienced in quality and patient safety, who can work flexibly to meet competing demands, working across the division to ensure the quality and compliance requirements are monitored and maintained.

If you have excellent excel ability, good organisational and communication skills, the ability to work both independently using your own initiative and judgment as well as being part of a busy team, then we would like to hear from you.

Main duties of the job

As a member of the divisional team, you will support the management of good quality governance practice at divisional level. You will facilitate best practice in the management of incidents, risks and complaints and support Incident Investigations and Action Planning. The Divisional Compliance Administrator and Analyst will work closely with the Divisional Quality Manager, in conjunction with the Head of Nursing to promote, develop and implement effective quality governance across the Trust.

Specifically, you will provide multidisciplinary clinical staff with advice and information to effectively implement the principles and practice of quality governance. You will take responsibility for supporting the Divisional Quality Manager in the delivery of projects/areas of activity linked to meet the requirements of pro-active quality governance.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 5th June 2024.

Interviews are due to be held on the 21st June 2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

Educated to degree level or NVQ level 4 or equivalent. Business Admin /ITQ or equivalent professional experience may be acceptable.

Desirable

Specific technical/professional qualification in relation to healthcare.

Experience

Essential

Experience of working in office administration. Prioritising, planning and organising own and others tasks. Exemplary communication skills - including report writing and presentation of information. Experience of working to deadlines. Well-developed interpersonal skills with ability to work with a wide range of professionals. Fostering collaboration and a participatory approach. Experience of dealing with difficult situations and confrontations.

Desirable

Previous experience of working in NHS. Previous experience in compliance/quality assurance/quality control. Previous project management experience. Quality Improvement background /experience and or demonstrate understanding of good governance.

Knowledge

Essential

Confidentiality and data protection processes and procedures. Customer service. Good working knowledge of office procedures and all Microsoft office packages. Awareness of anti-discriminatory issues, equality & diversity. Knowledge of audit and compliance processes.

Desirable

Knowledge of the Clinical Governance / Patients Safety and Quality Systems. Knowledge and understanding of CQC compliance and inspection framework(s). Knowledge of Trust information systems. Knowledge of Medical Terminology.

Skills

Essential

Ability to work as part of a team. Excellent written & communication skills including telephone, email, face to face at all levels. Ability to organise and manage own time and others to keep to schedule and deadlines. Ability to analyse, understand, interpret and present complex data taking into account the audience. Ability to manage projects. Ability to use own initiative and work autonomously and tenaciously. Leadership skills. Excellent IT skills - ability to use Microsoft office applications including spread sheets and email, and data exports. Developed accurate and speedy typing and keyboard skills. Willing to take on/learn new skills. Ability to show meticulous attention to detail and accuracy. Ability to adapt to change. Ability to work under pressure and meet deadlines. Ability to store and safeguard confidential documents/information and handle confidential information with integrity. Ability to take minutes to a high standard. Good analytical skills.

Additional Requirements

Essential

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

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