Healthcare Support Worker

1 week ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job summary

To support Registered Practitioners and Assistant Practitioners in caring for patients in the immediate post operative phase, high dependency patients, paediatric patients, and care of the elderly as needed.

To maintain a safe environment for all patients attending theatres and PACU

To carry out post- operative care within scope of practice and work with all members of the multi-disciplinary team.

To care for patients as delegated by Registered Staff and to work at all times within scope of practice.

To maintain a tidy, well stocked environment

Main duties of the job

To support the PACU Practitioners in caring for post operative patients during their immediate recovery.

Take observations of post operative patients maintaining clear and accurate documentation

Provide personal care for patients as and when required

Maintain a safe, tidy and appropriately stocked environment

Be a transit practitioner from and to wards to assist in the patient flow through the department.

Be accountable for caring for patients in the immediate post operative period as delegated by the Team Leader

About us

PACU is the lynch pin of the Inpatient Theatre Department and is responsible for timely patient flow of post operative patients within the remits of their clinical need.

The Team is made up of a Band 7, 3 Band 6's, Registered and Unregistered Staff who work collaboratively to provide best patient care across the 24 hour period, 7 days a week. We also have an in house Practice educator who supports and encourages learning.

Staff are actively encouraged to develop academically and professionally to meet individual ambition as well as that of the department.

Rotation in to Theatres and across all disciplines within the Theatre complex is actively encouraged

Job description

Job responsibilities

Work collaboratively with other professionals to ensure that the arrival and departure of patients in the PACU suite, is in accordance with policy.

To develop effective communication with the multidisciplinary team, relatives, other nursing staff, ward staff, the wider hospital community and Theatre Practitioners to ensure they receive clear and accurate information.

To participate in team building/communication activities to develop a cohesive, supportive and effective team.

Collaborate and participate in multidisciplinary team meetings as required.

Engage all stakeholders

Report incidents as required under supervision of Registered Staff

Ensure that communication remains pivotal to all elements of the caring profession.

Work closely with all stakeholders to create a positive Patient experience.

Work with wards, departments and Theatre staff to ensure a co-ordinated pathway for patient care.

Work with Medical and multidisciplinary team in other departments.

Perform routine daily activities, acting as a member of the multidisciplinary team during routine operating lists.

Support Registered Staff and Assistant Practitioners in their comprehensive assessment of patients post-operative care.

Provide care delivery according to patients healthcare needs and within own scope of practice.

To demonstrate high standards of practice.

To assist Registered and Assistant Practitioners in completing patients paperwork and individual care plans under supervision

Recognise and respond to emergency situations

To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.

Ensures that all communication is delivered in a comprehensive and coherent manner.

Ensures that documentation electronic and hard copy is produced/delivered/stored in compliance with trust protocols and guidelines.

To provide a high quality service which complies with relevant legislation and NHS Employment check standards.

To be honest and learn from mistakes, and help to create a no-blame culture where people feel able to share and learn from experiences together.

Support a culture of governance which places the Patient at the heart of all we do.

Ensure the PACU and surrounding department is safe for both Patients and staff and reporting upwards discrepancies in risk.

Evidence attendance in Mandatory training for team and self as per Trust policy.

Assist in any investigations as required by Senior Management.

Be aware of the right time to ask for help and escalate to Senior Practitioners

Accountable for own actions

Assist in inputting patients IT data as required, and maintain appropriate charts/records ensuring escalation to senior staff as necessary

To be flexible, in rotating shifts and working in other areas of the department as required

Acknowledge that you need to continually deliver greater value to patients and stakeholders.

Be honest about your biggest challenges and create a culture of curiosity and openness.

Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas.

Promote advocacy of the Patient.

Remain open and transparent.

Be listening and supportive.

Manage conflict to minimise impact.

Engage in improvement strategies.

Ensure all problems are identified and acted upon in a timely manner.

To ensure high standards of patient care is given in accordance with agreed policies and procedures.

Promote and follow infection control policy. Adhere to hand washing procedure Report any accidents incidents or near misses to Registered/sSenior staff following incident reporting procedure To adhere to all theatre/PACU and Trust policies and procedures to ensure a safe environment for patients, visitors and staff to maintain quality standards Understand the roles and responsibilities regarding safeguarding and promoting the welfare of vulnerable adults, children and young people and have a responsibility to access Adult and Child Safeguarding training Understand the roles and responsibilities regarding safeguarding and promoting the welfare of vulnerable adults and have a responsibility to access training Participate in all elements of the WHO checklist. To provide a service that is tailored to meet the needs of the individual and to understand what our patients need and be adaptable and responsive Be curious and creative about new possibilities, whilst identifying what works well and to do more of it. Help to develop and foster a learning environment where feedback is welcomed and valued.

Maintain an awareness of cost effectiveness and minimise wastage

Ensuring all relevant equipment is checked, maintained and ready to use

Report all faulty equipment and ensure removal from service

Support in the education and training of other members of the theatre team. Contribute to the development of services Person Specification

Qualifications and training

Desirable

Theatre/PACU experience

Knowledge and Experience

Essential

IT Skills Effective verbal and written communications skills Able to work as a member of a team
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