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Systems Support Administrator

3 months ago

Cambridge, United Kingdom Cambridge University Press Full time

Job Title: Systems Support

Salary: £, - £,

Location: Cambridge/Hybrid

Contract: Full Time/Fixed Term ( months)

We have an exciting opportunity to join the Online Peer Review Systems Services unit, providing first class technical support and guidance to meet the needs of our users in a rapidly changing publishing landscape.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the roles 

As our next Systems Support, you will assist the Systems Owner as well as being a crucial member of the Online Peer Review Systems Services Unit. You will assist in the delivery of key business and publishing objectives by implementing best practice and data strategy initiatives; apply system improvements, standardisations, and integrations to Academic publishing infrastructure; document and record-keep existing and new data points.

You will be provided with on-going training on systems use, open access and the changing landscape in publishing.

About you

You are a technically-minded, well-organised individual with a passion for data management and accuracy, with excellent communication and IT skills, painstaking attention to detail. You are able to interact and communicate with senior colleagues and external stakeholders ( journal editors, society staff) with confidence, including judging the most appropriate style of communication as needed. You thrive when bringing out the best in people and systems.

Knowledge of publishing and systems, such as ScholarOne and Editorial Manager and/or experience in providing technical support would be highly beneficial, although full training will be given if required.

You are confident in prioritizing your own workload appropriately and multi-tasking in order to meet tight, competing deadlines. You use your initiative, working autonomously wherever appropriate.

You are aiming to build on an existing understanding of academic journals publishing and progress your career.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible , featuring family-friendly and planet-friendly benefits including:

days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to x annual salary Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend -% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue potential? Apply now. 

We review applications on an ongoing basis, with a closing date for all applications being Wednesday th September and interviews are scheduled to take place on the week commencing Monday th September .

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than -months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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