We have other current jobs related to this field that you can find below

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Medical Receptionist

2 months ago

Houghton le Spring, United Kingdom Herrington Medical Centre Full time

Job summary

We are looking for a highly motivated and enthusiastic individual to join our busy, friendly, forward-thinking team for per week, worked over five days, on a permanent basis. Essential skills include good communication and an excellent telephone manner, a willingness to learn with the ability to use your own initiative.

Main duties of the job

The main duty of the role is to speak with our patients, either face-to-face or over the phone and to help them with their requests.

Signposting patients tothe appropriate healthcare professional within the practice or related servicesuch as Pharmacy First, Minor Injuries Unit.

You will offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

About us

We are a purpose built medical centre in Houghton-le-Spring. Our premises have recently been updated and we provide a light, spacious and welcoming place to work. Ample free car parking is available. We are a training practice and we actively encourage staff to undertake training relevant to their role.

We have 5 GP Partners, a Salaried GP, 3 Practice Nurses, 2 HCA's who are all supported by our friendly reception and admin teams.

Job description

Job responsibilities

*Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the phone

*Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

*Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team when necessary

*Facilitate effective communication between patients, members of the primary healthcare team, secondary care and other associated healthcare agencies

Person Specification

Qualifications

Essential

GCSE grade A to C in English

Experience

Essential

experience of a Customer Service or Reception based role

Desirable

experience of working in a primary care setting experience of working in a GP practice

Knowledge and skills

Essential

good interpersonal and communication skills good organisation skills good IT skills

Desirable

ability to prioritise workload