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Receptionist - Administrator

2 months ago

PoultonleFylde, Lancashire, United Kingdom Over Wyre Medical Centre Full time

About Our Medical Centre

Over Wyre Medical Centre is a dynamic and patient-focused healthcare provider, dedicated to delivering exceptional care to our community. We are seeking a highly skilled and compassionate Receptionist - Administrator to join our team.

Job Summary

We are looking for a detail-oriented and organized individual to provide administrative support to our medical team. The successful candidate will be responsible for managing front desk operations, handling patient inquiries, and maintaining accurate records.

Main Responsibilities

  • Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including scheduling appointments, handling phone calls, and processing patient information.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
  • Perform administrative tasks, such as data entry, filing, and photocopying, to support the smooth operation of the medical centre.
  • Collaborate with the medical team to ensure seamless communication and coordination of patient care.

Requirements

  • Good standard of general education, including GCSE Mathematics and English.
  • Experience in a reception or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
  • Proficiency in IT systems, including Microsoft Office and practice management software.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on patient care and satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].