Receptionist

5 months ago


Poulton le Fylde, United Kingdom Bayswood Care Group Full time

**Join Our Team as a Receptionist at Alexandra Nursing Home**

Are you looking for a fulfilling role in a welcoming, family-run environment? Alexandra Nursing Home in Poulton Le Fylde, part of the Bayswood Care Group, is seeking a dedicated Receptionist to join our team. We are committed to delivering exceptional care and offer a supportive environment for personal and professional growth through continuous training and development opportunities.

**What We Offer**:

- **Competitive Salary**: £12 per hour
- **DBS Paid**:

- **Uniforms Provided**:

- **Comprehensive Training and Development**: Access to our in-house trainer
- **Professional Growth**: NVQ Level 2 and 3 opportunities
- **Holiday Pay**:

- **Contracted Hours**:

- **Company Pension Scheme**

**Your Responsibilities**:

- **Warm Welcomes**: Be the friendly face that greets relatives and visitors, providing a warm and welcoming reception.
- **Efficient Communication**: Answer incoming calls, take messages, and redirect calls to appropriate personnel in a professional manner.
- **Reception Management**: Keep the reception area clean, organised, and presentable.
- **Administrative Support**: Assist with data entry, filing, maintaining records, and managing the scheduling system efficiently.
- **Collaboration**: Work with colleagues to maintain a smooth flow of communication within the care home.
- **Confidentiality**: Uphold confidentiality and respect residents' privacy at all times.
- Available to work on a flexible 7-day rota
- Ideally on a 33.5 hours per week contract
- Shifts: 8am - 6pm for 3 days, plus one shift of either 8am - 1pm or 1pm - 6pm
- Proficient in using office software such as QuickBooks, Google Suite, and Microsoft Office
- Excellent phone etiquette with strong communication skills
- Ability to perform clerical tasks accurately and efficiently
- Skilled in data entry and maintaining organised records
- Strong organisational skills to manage multiple tasks effectively
- Familiarity with computerised systems for managing appointments and information

**Our Values**:
At Alexandra Nursing Home, we live by our core values of being **Curious**, **Proud**, **Passionate**, **Trustworthy**, and **Kind**. We strive to deliver excellent service to our residents, their relatives, and friends. If you share these values and are a dedicated professional, we would love to hear from you

**Our Communities**:

- **Main House**: General Nursing Community
- **Brooklands**: Nursing and Residential Community
- **Brambles**: Nursing and Dementia Community
- **Snowdrops**:End of Life Community

**Why Join Us?**

By joining our team, you'll become part of a community that cares deeply about making a difference. We are proud of our compassionate approach and passionate about providing top-quality care. If you are curious, kind, and trustworthy, Alexandra Nursing Home is the place for you.

**Job Type**: Permanent

Pay: £12.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- receptionist: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Reference ID: ALX Reception


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