Backup Management Engineer

2 weeks ago

Cambridge, United Kingdom Telefonica Tech Full time
Job Description

The primary purpose of the Backup Management Engineer role is to ensure the reliability, efficiency, and integrity of our backup systems within the Hosting Team. This involves managing all aspects of the Commvault backup environment to guarantee that all data backup and restore operations are performed seamlessly, securely, and in compliance with Service Level Agreements (SLAs) and regulatory requirements. In this role, we expect you to be confident, proactive, and unafraid to challenge existing solutions and recommend best practices.

As a Commvault Backup Engineer, your technical expertise and proactive approach to addressing technical challenges will contribute to the continuous improvement of our backup infrastructure. Adherence to company policies and procedures will be of utmost importance as you uphold our standards of excellence. Your role is integral to maintaining the trust and satisfaction of our clients by ensuring their data is secure, accessible, and recoverable at all times.

  • Backup Management and Optimization:
    • Oversee the day-to-day operations of the Commvault backup environment.
    • Monitor backup jobs, ensuring timely and successful completion.
    • Perform regular checks to ensure data integrity and reliability.
    • Continuously monitor and analyze backup processes to optimize performance, efficiency, and reliability.
    • Implement and maintain backup policies and procedures to align with best practices and business needs.
  • Restore Operations:
    • Manage and execute data restores in response to client and internal requests, ensuring timely and accurate recovery of data.
    • Validate and verify the integrity of restored data to ensure consistency and reliability.
    • Ensure restores are performed accurately and within SLA timelines.
  • System Maintenance and Upgrades:
    • Perform routine maintenance and updates on Commvault software and associated hardware components to keep systems up-to-date and functioning optimally.
    • Plan and implement upgrades to the backup infrastructure to leverage new features and improvements in Commvault technology.
  • Compliance and Reporting:
    • Ensure all backup operations comply with relevant SLAs, industry standards, and regulatory requirements.
    • Generate comprehensive reports on backup performance, compliance metrics, and operational efficiency to provide clear insights to management and stakeholders.
  • Technical Support and Troubleshooting:
    • Serve as the primary point of contact for technical issues related to backups, providing expert-level troubleshooting and resolution.
    • Collaborate with other IT teams to address and resolve complex technical challenges, ensuring a robust and resilient backup environment.
    • Document solutions and share knowledge with the team to improve collective expertise.
  • Continuous Improvement and Innovation:
    • Stay informed about the latest developments in Commvault technology and industry best practices, implementing enhancements to improve backup operations.
    • Participate in disaster recovery planning and testing to ensure effective and reliable data recovery processes.
    • Actively seek opportunities for service and process improvements, driving innovation and efficiency in backup management.
  • Collaboration and Mentoring:
    • Work closely with Technical Services colleagues and Project Teams to deliver new services, upgrades, and BAU support.
    • Provide technical guidance and support to the wider team, serving as a mentor to junior members and assisting with escalations to aid incident and problem resolution.
  • Security Assurance:
    • Continuously provide security assurance for all backup services, ensuring that data protection measures are robust and compliant with industry standards.
    • Identify and mitigate potential security risks in the backup environment.

Qualifications

Skills & Experience

  • Education and Certifications:
    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • Relevant certifications such as Commvault Certified Engineer (CCE) or equivalent are highly desirable.
    • ITIL v4 Foundation
  • Experience:
    • Minimum of 3 years of experience managing Commvault backup environments.
    • Proven experience in a managed services environment.
    • Strong background in IT infrastructure and data management.
  • Skills and Competencies:
    • In-depth knowledge of Commvault software and its various components.
    • Proficient in backup and restore operations, including disaster recovery.
    • Strong troubleshooting and problem-solving skills.
    • Excellent understanding of SLA compliance and reporting.
    • Ability to work independently and as part of a team.
    • Strong communication and documentation skills.
    • Familiarity with other backup solutions and technologies is a plus.


Additional Information

  • Must have the right to live and work in the UK. 
  • Due to our location, access to own transport is essential.
  • Travel to Cambridge location will be required and expected; weekly for candidates based in the Cambridge area and monthly for remote candidates

 

 

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

  • Hosting Backup Engineer

    3 weeks ago

    Cambridge, United Kingdom Telefonica Tech Full time

    Job DescriptionThe primary purpose of the Hosting Backup Engineer role is to ensure the reliability, efficiency, and integrity of our backup systems within the Hosting Team. This involves managing all aspects of the Commvault backup environment to guarantee that all data backup and restore operations are performed seamlessly, securely, and in compliance with...

  • Hosting Backup Engineer

    2 weeks ago

    Cambridge, United Kingdom Telefónica Tech Full time

    Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We servemorethan5.5mcustomerseveryday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...

  • Hosting Backup Engineer

    2 weeks ago

    Cambridge, United Kingdom Telefónica Tech Full time

    Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We servemorethan5.5mcustomerseveryday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...

  • Hosting Backup Engineer

    2 weeks ago

    Cambridge, United Kingdom Telefónica Tech Full time

    Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We servemorethan5.5mcustomerseveryday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...

  • Hosting Backup Engineer

    2 weeks ago

    Cambridge, UK, Cambridgeshire, United Kingdom Telefónica Tech Full time

    Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We servemorethan5.5mcustomerseveryday in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...

  • Desktop Support Engineer/2nd Line Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom EW Recruitment Limited Full time

    Job title: Desktop Support EngineerSalary: £28,000Location: Stratford Upon Avon(Full Time Office Based)Our client is looking for a Desktop Support Engineer to join their team and be the first point of contact for all support queries. This will be a mixture of 1st and 2nd Line Support which will also include some Administrative tasks that are listed in...

  • DevOps Engineer(Engineering)

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ada Meher Full time £90,000

    DevOps EngineerMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Hybrid Remote (Cambridge 2 days per week - Must be UK-based)Training budget, 28 Holiday days, Flexible workingThe start-up has created a Data Analytics platform that integrates real-world health data allowing for...

  • Engineer Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom The Management Recruitment Group (MRG) Full time £300

    Job Title: Interim Chief EngineerA fantastic opportunity is available for an Interim Chief Engineer role with a highly respected public sector organization based in Cambridge.Public sector organisation based in Cambridge£300.00 per day (premium PAYE day rate)6 month interim contract, full timeThe organization is seeking a Chief Engineer to join on an...

  • DevOps Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ada Meher Full time £90,000

    DevOps EngineerMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Healthcare£90k DOEHybrid Remote (Cambridge 2 days per week - Must be UK-based)Training budget, 28 Holiday days, Flexible workingWe're collaborating with an early-stage Startup that uses tech to understand individual...

  • DevOps Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ada Meher Full time

    Job Description DevOps Engineer Healthcare £90k DOE Hybrid Remote (Cambridge 2 days per week - Must be UK-based) Training budget, 28 Holiday days, Flexible workingWe're collaborating with an early-stage Startup that uses tech to understand individual and population healthcare. The start-up has created a Data Analytics platform that integrates real-world...

  • IT Engineer Degree Apprentice

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom QA Ltd Full time

    Employer description: Bridge Partners is an MSP based in Cambridge, providing outsourced IT around the UK and overseas We provide bespoke onsite & remote support to ground-breaking SMEs in industries like biotechnology, life sciences, and finance. Overview: Are you looking for an apprenticeship that offers varied and interesting opportunities and up-to-date...

  • Infrastructure Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Sepura Group Full time

    Due to continued success, we are looking to recruit an enthusiastic and highly motivated Infrastructure Engineer to join the IT team. 18th April, 2024 Due to continued success, we are looking to recruit an enthusiastic and highly motivated Infrastructure Engineer to join the IT Team. The Infrastructure Engineer will be responsible for providing...

  • Second Line Support Engineer

    4 weeks ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineernLocation: Cambridge - HybridnSalary: £29,000 per annumSecond line IT engineer - Role Overview:nThey are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive,...

  • Infrastructure Engineer

    2 weeks ago

    Cambridge, United Kingdom SoCode Limited Full time

    We are collaborating with a leading communications company that highly values innovation, integrity, and excellence in providing cutting-edge solutions to their clients. The team is growing and is currently in search of a new infrastructure engineer.Job Overview:Being an Infrastructure Engineer specializing in networking, you will have a significant role in...

  • DevOps Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Ada Meher Full time

    DevOps EngineernHealthcaren£90k DOEnHybrid Remote (Cambridge 2 days per week - Must be UK-based)nTraining budget, 28 Holiday days, Flexible workingWe're collaborating with an early-stage Startup that uses tech to understand individual and population healthcare. The start-up has created a Data Analytics platform that integrates real-world health data...

  • Second Line Support Engineer

    1 month ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineerLocation: Cambridge - HybridSalary: £29,000 per annum Second line IT engineer - Role Overview:They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive,...

  • Second Line Support Engineer

    1 month ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineerLike the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Location: Cambridge - HybridSalary: £29,000 per annumSecond line IT engineer - Role Overview:They are seeking to hire a Second Line Engineer, where the individual will play a crucial...

  • Second Line Support Engineer

    1 month ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineerLocation: Cambridge - HybridSalary: £29,000 per annum Second line IT engineer - Role Overview:They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive,...

  • Second Line Support Engineer

    1 month ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineerLike the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.Location: Cambridge - HybridSalary: £29,000 per annumSecond line IT engineer - Role Overview:They are seeking to hire a Second Line Engineer, where the individual will play a crucial...

  • Second Line Support Engineer

    4 weeks ago

    Cambridge, United Kingdom YourPrime Full time

    Second Line IT EngineerLocation: Cambridge - HybridSalary: £29,000 per annum Second line IT engineer - Role Overview:They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive,...