Deputy Manager

2 weeks ago

Sheffield, United Kingdom St Luke’s Hospice Full time

Job summary

Its an exciting time to be joining the St Lukes retail team, as we expand the portfolio of our shops, and enhance the St Lukes supporter and colleague experience. The role of Deputy Shop Manager is integral to the expansion and innovation project, whilst generating the much needed income to support 6000 people every year across Sheffield. We are looking to recruit an enthusiastic, experienced and motivated Deputy Shop Manager to join the retail team. You will be responsible for supporting the Shop Manager in managing the Woodseats shop. Strong communication skills are essential, to lead a team of staff and volunteers from different backgrounds, to promote the work of St Lukes and highlight the benefits of sustainability. Being a leader and motivator who has the ability to resolve problems, make decisions with a positive attitude, and deal sensitively in difficult or distressing situations is essential. Having the knowledge, the experience and determination to exceed budgets, monitoring costs, and an ability to work commercially within the retail sector are key components to the role. Being able to form good relationships is essential, as is the need to build upon the positive reputation of St Lukes with current and new supporters and colleagues, engage and work alongside key stakeholders.

Main duties of the job

Key Responsibilities: Lead on achieving profit targets by maximizing sales and minimizing costs.Ensure high standards of customer service, shop display, and cleanliness.Manage stock efficiently, including pricing, rotation, and disposal.Promote St Lukes and its work, engaging with stakeholders and the public.Recruit, train, and motivate volunteers and staff.Implement necessary procedures and ensure compliance with health, safety, and security standards.Collaborate with the fundraising and marketing team to enhance St Lukes image. Who were looking for: Previous retail/customer-facing experience.Ability to recruit, train, and motivate volunteers or staff.Working knowledge of relevant regulations and financial guidelines.Excellent communication, organizational, and problem-solving skills.Positive attitude, empathy, and ability to work unsocial hours when required.Full driving license preferred.This post is subject to a

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