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2 months ago
Company Description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that's fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Job Description
Grosvenor Casino, Coventry
Is your comfort zone the KITCHEN? Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values? Join us on a culinary journey at the Rank group, where you will be our next STAR Working closely with your head chef, you will meet and exceed our customer expectations, day in day out
You will;
- Acknowledge, welcome and assist customers in all areas
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the hosting and wider casino team
- Preparation, cooking, seasoning and presentation of casino menus as per recipe standards.
- Follows all HACCP and safety guidelines, ensuring that food safety is adhered to throughout the venue
- Reports defective equipment and systems to the head chef or duty manager
- Ensure stock rotation (FIFO), ordering and usage is diligently followed to minimize stock and financial losses thereof
- Seeks feedback from customers and front of house teams to continuously improve food quality and exceed customer expectations
- Practices a "clean as you go" policy in all food preparation and service areas
Qualifications
Grosvenor Casino, Coventry
Is your comfort zone the KITCHEN? Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values? Join us on a culinary journey at the Rank group, where you will be our next STAR Working closely with your head chef, you will meet and exceed our customer expectations, day in day out
You will;
- Acknowledge, welcome and assist customers in all areas
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the hosting and wider casino team
- Preparation, cooking, seasoning and presentation of casino menus as per recipe standards.
- Follows all HACCP and safety guidelines, ensuring that food safety is adhered to throughout the venue
- Reports defective equipment and systems to the head chef or duty manager
- Ensure stock rotation (FIFO), ordering and usage is diligently followed to minimize stock and financial losses thereof
- Seeks feedback from customers and front of house teams to continuously improve food quality and exceed customer expectations
- Practices a "clean as you go" policy in all food preparation and service areas
Additional Information
As a 24 / 7 business, this position will include working a minimum of 5 days out 7 and will include weekends and bank holidays.
Kitchen operates from 6pm - 1am
Salary: 10.65 per hour
Benefits of working for us:
- Share of tips
- Premium pay allowance after midnight
- Paid breaks
- 4 weekly pay
- Monthly Star awards
- Complimentary meal for 2 on your birthday
- 50% off team food in all Rank venues
- On the spot rewards for a job well done
- Yearly Team award ceremony
Applicants Must be 18+
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. You'll be able to take part in exciting club-specific competitions and promotions.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.